New healthcare platform addresses communications compliance challenges

Healthcare data

The healthcare and pharmaceutical industries are highly regulated and need to constantly keep up with changing demands and regulations.

California-based Actiance, specialists in communications compliance, analytics and archiving, has launched a new cloud-based platform aimed at the health sector which addresses new and existing regulatory retention, security and privacy requirements, while reducing the risk and expense of costly eDiscovery and compliance activities.

As new communications channels and networks become available to the healthcare and pharmaceutical industries, records management responsibilities become even more critical. Implementing new communications and social channels without safeguards and processes in place exposes firms to non-compliance with industry regulations, potential litigation, and an increased threat of security breaches and data leakage.

The Actiance platform offers a single point of control and security for regulated structured and unstructured content, plus the ability to automatically meet regulatory compliance, data security, retention and disposition requirements for more than 70 communications channels.

It can deliver cost-effective and quick responses to eDiscovery requests, without impacting on employees. Automated capture, policy management, and archiving of various communications channels in one data repository leads to improved employee productivity. Because there’s access to the complete archive of all relevant communications it makes for more effective early case assessment.

"Patients are taking greater control of healthcare decisions and increasingly demand real-time communications across new channels such as Skype and social media. However, due to regulatory and legal requirements associated with health-related data, the healthcare industry has been slow to respond. With the strain of new channels and huge increase in health data, existing record retention systems originally designed for email capture are reaching their breaking points," says Kailash Ambwani, CEO of Actiance. "The Actiance Platform empowers healthcare and pharmaceutical organizations to meet the needs of today’s patients without worrying about regulatory compliance. This solution is another step in the right direction as healthcare decision makers grapple with the growing demand for infrastructure that meets their needs and increased regulations".

You can find out more about the Actiance platform for the healthcare and pharmaceutical industries on the company's website.

Image Credit: everything possible / Shutterstock

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