Real-time outage detection delivers insights into online performance

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As businesses come to rely increasingly on the cloud, the impact of downtime in any part of the network infrastructure is felt more keenly.

Network intelligence company ThousandEyes is launching a new Internet Outage Detection product, providing a way for enterprises to reliably detect outages across ISPs.

It delivers better insights into internet performance by detecting patterns of anomalies in network data generated by global users of the ThousandEyes platform. These capabilities provide actionable information about when and how network and routing outages are affecting application and service delivery.

"All kinds of companies are using ThousandEyes to gain critical visibility into how Internet performance impacts their applications and services. With their needs in mind, we've launched Internet Outage Detection to provide the best real-time intelligence on outages that they otherwise wouldn't have access to," said Ricardo Oliveira, Chief Technology Officer and Co-Founder at ThousandEyes. "Our SaaS-based solution offers a unique vantage point and enables us to continuously analyze enormous amounts of anonymous network data from our entire user base, to provide the best insights into traffic or routing outages. This capability is the latest in a series of product developments focused on bringing our vision of Network Intelligence to our customers".

By applying intelligent algorithms to the collected network data and making it available to users, network operations teams can rapidly detect network and routing related outages relevant to their networks and environments.

Most outage dashboards focus only on application-level outages, or suffer from too much noisy data, or don't present enough actionable information. The ThousandEyes product allows organizations to see the global scope of an outage, including affected locations, as well as all of their services and applications which it impacts. This allows them to place the outages in context and improve diagnosis and decision making during mitigation.

More about Internet Outage Detection and how it works can be found on the ThousandEyes blog.

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