Stop the presses! People don’t like it when things are rubbish! A new study shows that while we are more attached to our phones than ever, they are an increasing source of frustration and problems. Users have become less tolerant of issues with hardware, bad experiences with customer services, and crashing apps.
The study -- entitled It's Complicated: Mobile Frustrations & Churn -- also found that faulty handsets and poor customer services would be enough to drive nearly a third of people to a new carrier or handset manufacturer. Interestingly, the study also threw up a few surprises, including the revelation that not many mobile users are bothered about photo and video quality.
Apple is still first place in the tablet market, despite two years of solid decline in sales. The figures released by IDC earlier this week show Apple as the major vendor, with 24.5 percent of the market share.
This is a far cry from Apple’s performance three years ago, when it held almost 50 percent of the tablet market. The tablet has continuously lost market share since, dropping three percent since 2014 and shipping 2.4 million less units.
When Apple released its Q3 report for FY2015, it revealed that its iPad sales continue to fall. This was the first quarter when the iPad’s revenue was lower than Mac sales. The past quarter reported that the revenue was lower than a couple hundred million dollars, but this quarter shows that the difference is nearly $1.5 billion.
This is quite a substantial drop in revenue, but still, the iPad in terms of units sold is still higher than Mac sales.
People are more satisfied with the Apple Watch than they were when they first bought the iPhone and the iPad, a new survey shows.
The report by Apple Watch research platform Wristly, published on 19 July 2015, found that three months after the launch of the smartwatch, overall customer satisfaction is at 97 percent.
Apple is letting developers and enthusiasts test out beta versions of iOS 9 ahead of launch. While the company is keen on getting feedback for the next version of its mobile operating system (just as Microsoft is with the preview builds of Windows 10), there have been concerns that problems with apps during beta testing has led to a swathe of negative reviews in the App Store.
Developers have complained that problems with iOS betas can cause problems with their apps, rather than their apps being inherently problematic. To address the issue, Apple is placing a ban on App Store reviews from iOS 9 beta testers.
Apple’s App Store has passed another huge milestone, 1.5 million total apps.
It is an enormous amount of active projects on one platform, considering Apple’s Mac OS X store only has 25,000 apps. The only platform to rival iOS is Android, which has a large app library but lower revenue.
With previous versions of iOS we have had to wait a while for a jailbreak to finally come out, but for iOS 8.4 one is already available. The TaiG team has moved extremely quickly to update its tool, releasing an updated version that supports iOS 8.4 shortly after Apple made it available to the public yesterday.
For anyone concerned about their new Apple device, AppleCare+ protection can sound appealing -- even if it might seem expensive in some instances. Today Apple has updated the terms of AppleCare+ for iPhone, iPad, iPod and Apple Watch giving a better deal for people worried about their batteries.
Previously, the extended warranty only covered batteries that would hold 50 percent charge or less. Now this has been updated so that you can request a free replacement within the coverage period if your device's battery is only able to hold 80 percent of full charge. The new terms do not apply to everyone -- it all depends on when you bought your Apple device.
Following the Charleston shootings in which nine people were killed, debate has raged about whether it is reasonable to display the Confederate flag. A symbol of the South for some, a racist throwback for far more, the flag has already been ditched by the likes of eBay and WalMart. Now Apple has started to clear the App Store of apps that feature the rebel flag.
Developers have been contacted by Apple with a warning that their apps are being dropped "because it includes images of the confederate flag used in offensive and mean-spirited ways". While this is clearly the case in some instances, the new policy has also affected Civil War games that include the flag for historical reasons.
While iOS has become more permissive and powerful in recent years, there are still users who find the mobile operating system to be too limiting. There are few customizations one can make without running into Apple's barriers, but that can be easily fixed through jailbreaking.
Jailbreaks are usually available awhile after Apple releases a new iOS version, and in the case of iOS 8.3 the first jailbreaking tool, made by the TaiG team of modders, just arrived. Here is what you need to know about it.
It's only a few weeks since Apple announced some details about iOS 9. One feature that grabbed the attention of many people was Apple's move to address the problem of iOS getting a little fat -- it was announced that iOS 9 will need far less free space to perform an upgrade. But if you are running very short of room, there's a new reason to smile.
The second version of the iOS 9 beta was released to developers today and, as noted by 9to5Mac, Apple's mobile operating system features a great new way to handle devices that are low on space. iOS 9 is now able to temporarily delete apps to free up the necessary megabytes, before reinstalling them when the update is complete.
The launch of Apple News looks set to upset potential publishers if initial reaction to the service's terms and conditions is anything to go by. Bloggers have complained that they have been spammed by Apple with an email inviting them to join the service. Nothing wrong with that (aside from the unsolicited correspondence), you might say, but the problem is, complainants grumble, that acceptance of terms and conditions is assumed unless individuals actively opt out.
Again, this is not entirely unusual, but one of the terms makes for interesting reading. "If we receive a legal claim about your RSS content, we will tell you so that you can resolve the issue, including indemnifying Apple if Apple is included in the claim". But this is not the only clause that has raised the ire of bloggers.
There was a lot of Apple news to digest from WWDC last week. As well as the latest versions of OS X and iOS, we witnessed the appearance of women on stage as Apple tried to do its part for diversity. Apple would probably like us to focus on the likes of the Apple Music and Beats One launches, but really it's another announcement that should be foremost in our minds: Apple News.
On the face of it, this is a simple replacement -- perhaps even just a renaming -- for Newsstand, but it's really much more than that. The key difference here is that content will not only come from media partners, but will also be curated. Apple is now a news editor, and that's extremely dangerous.
After Apple released the beta version of its latest operating system, iOS 9, many users wanted to see what the new release of their favorite OS brings.
However, as with any other beta version of any program out there, iOS 9 comes with untested bugs and broken features, making it unviable for daily use.
Users of iOS, beware. An unfixed vulnerability has been found in the Mail app, which allows hackers to steal passwords by sending an email.
The flaw was first noticed by Ernst and Young forensic bod Jan Soucek. He has created a tool capable of generating slick iCloud password phishing emails he says exploits an unpatched bug.