A new study reveals that 72 percent of business leaders report using Gen AI at least once a week, up from 37 percent in 2023.

The report by The Wharton School of the University of Pennsylvania, in collaboration with GBK Collective, shows a dramatic rise in generative AI adoption across key business functions, as enterprises move from cautious exploration to rapid integration.

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As we head towards the end of the year, the pace of challenges posed by technologies like AI shows no signs of letting up.

So what should CEOs be doing to ensure that their workforces are equipped to deal with the changes and ensure that their business remains competitive? We spoke to Mike Lee, general manager at AND Digital, to find out.

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There's no doubt that AI is seen as flavor of the month across many sectors at the moment. But how much of this is hype and how much genuine value?

We spoke to Martin Hawksey, collaboration engineer at Qodea, to discuss GenAI and the areas where GenAI is making a real difference, some of which you may not be aware of.

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The increased need for real-time analytics is driven by the rise of the on-demand economy, where consumer expectations for immediate access to products, services, and information are transforming how businesses operate and compete.

We spoke to Kishore Gopalakrishna, co-founder and CEO of StarTree, to discuss the need for real-time data capabilities, the strategic utilization of real-time data to enhance operational efficiency and competitiveness, and the essential technology and operational considerations for building a robust analytics infrastructure.

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The world is changing faster than ever, putting pressure on CFOs to create more value and be more strategic and collaborative.

Finance leaders are not only expected to understand the entire business, but they are also bogged down by the administrative work of backward-looking reporting and controls.

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KT Corporation and Microsoft have entered into a five-year partnership focusing on artificial intelligence (AI), cloud technologies, and IT business development. The collaboration includes both a financial investment from KT and resource support from Microsoft, with the aim of advancing AI services and innovation in South Korea.

As part of the partnership, the two companies will focus on five key areas, including the development of customized AI solutions for Korea. This effort will involve creating tailored versions of Microsoft’s GPT-4 and small language models using KT’s data. These AI models will be used in a variety of applications, including customer service chatbots and industry-specific solutions for businesses.

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The latest tech trends report from Info-Tech Research Group suggests that that CIOs will need to increasingly adopt forward-thinking strategies to anticipate and simulate future business scenarios.

"At the intersection of digital transformation and exponential AI growth, IT leaders are
entering a new era where forecasting probable futures will be just as critical as reporting on the past," says Brian Jackson, principal research director and lead author of the report. "Our 2025 Tech Trends report provides a roadmap for organizations to harness AI, quantum computing, and cybersecurity solutions to stay ahead of the curve."

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A new report from data integrity company Precisely finds that despite 60 percent of organizations saying AI is a key influence on data programs, only 12 percent report that their data is of sufficient quality and accessible for effective AI implementation.

While 76 percent of enterprises say data-driven decision-making is a top goal for their data programs, 67 percent still don't completely trust the data they rely on for these decisions, up from 55 percent in 2023.

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A new survey of 400 senior US and UK IT decision makers (ITDMs) finds 45 percent of organizations do not conduct any employee journey mapping, leaving them in the dark about how employees complete their work and what digital friction they face.

The study from Scalable Software finds the majority of ITDMs believe they have sufficient data on the digital employee experience (DEX). 92 percent of ITDMs say they have enough insight into the configuration, stability and performance of endpoints and applications to optimize DEX.

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A new survey finds that while 94 percent of business leaders say AI is a top C-suite priority and 91 percent agree it provides a competitive advantage, only 37 percent are fully prepared to implement AI projects now.

The study from Riverbed of 1,200 decision makers globally finds that currently 54 percent of leaders say the primary reason for using AI is to drive operational efficiencies over growth (46 percent), however, by 2027 58 percent of organizations expect AI will primarily be a growth driver.

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After all the headlines we have read about how amazing Artificial Intelligence (AI) is and how businesses would literally stagnate if they didn't have it, it was interesting to read this article in Forbes, who suggest that AI stock is showing 'bubble-like' tendencies and may soon experience a sharp correction as businesses struggle to operationalize AI. So, should we write off AI? Maybe not.

Perhaps the better plan is to accept that AI is at the top of its hype cycle, and, like any new technology, there will be some limitations to ChatGPT-style AI, which in its raw state can be subject to issues like hallucinations. We knew this anyway, as the CEO of the company behind it explained: "ChatGPT is incredibly limited but good enough at some aspects to create a misleading impression of greatness. It's a mistake to be relying on it for anything important right now."

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LastPass has joined the Amazon Web Services Partner Network (APN) and is now listed on AWS Marketplace. This addition aims to provide organizations with streamlined access to password management solutions that support security and ease of management amid increasing adoption of hybrid work models.

Organizations are facing heightened challenges in managing a growing number of SaaS applications and online accounts, particularly as remote and hybrid work arrangements become more common. LastPass's availability on AWS Marketplace is intended to address these challenges by offering secure, easily accessible password management options that maintain administrative control and user convenience.

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Yum! Brands, owner of Taco Bell, has announced the expansion of its Voice AI technology to additional drive-thru locations across the U.S., aiming to equip hundreds of stores by the end of 2024. This development is part of a larger plan to eventually deploy Voice AI technology in Taco Bell drive-thrus worldwide.

The Voice AI technology, already operational in more than 100 Taco Bell drive-thrus across 13 states, seeks to streamline operations for team members and improve the ordering process for customers. The reported benefits include reducing the workload for team members, enhancing order accuracy, providing a consistent and amiable customer interaction, and decreasing wait times, which collectively contribute to Taco Bell's and Yum! Brands' growth objectives.

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For some time now AI has been the go-to technology to enable informed decision making, accelerate innovation, and enhance experiences for both employees and customers.

A new report from Cloudera shows that 88 percent of enterprises are adopting AI in some capacity, but many are still lacking the necessary data infrastructure and employee skills to truly benefit from it.

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Whenever a new technology hits the business mainstream, key decision makers try to figure out how it can be incorporated into their existing workflows. This is driven by the need to stay on the cutting edge and not lose out to competitors, as well as the goal of constantly improving efficiency and cutting costs. The most obvious current example of this is AI, which is the hot new piece of technology that businesses are trying to utilize. The other main technology that exemplifies this is cloud computing. 

There are many reasons organizations are looking to the cloud as a business enabler, with scalability, flexibility, and cost-effectiveness being only a portion of the long list. Any business that is not currently considering incorporating some aspect of cloud technology into their existing systems will fall behind compared to the rest of the industry, due to the many ways in which it can benefit workflows and help drive revenue. 

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