Google has updated Gmail with a number of new security features aimed at businesses that require better protection against malware and phishing scams.

The company announced today that it is bringing early phishing detection to its email service by using machine learning along with click-time warnings for malicious links found in emails as well as unintended external reply warnings.

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If there is a business area that is deeply affected by digital transformation it is customer service, which is rapidly becoming re-branded as customer experience (CX). According to a Walker study, customer experience will overtake price and product as the key brand differentiator by 2020.

Those organizations that are able to deliver a seamless, effortless experience will improve customer loyalty and see their sales soar. This objective is often a challenge for legacy technology infrastructures and many are turning to cloud contact center platforms. However, change on this scale brings risk, and there are some key mistakes that you should try and avoid if possible.

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New research shows that more than a third of all public web pages of FTSE 30 companies capturing personally identifiable information (PII) are in danger of violating the GDPR regulations by doing so insecurely.

The FTSE 30 is made up of the 30 most influential companies listed on the London Stock Exchange. The study by RiskIQ looking at the sites of these organizations finds that more controls on outward facing web assets are needed.

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The advantages of Office 365 are being hindered by poor connectivity, bandwidth and latency issues, according to new reports coming out of Zscaler.

As it turns out, Office 365 is a great service with many benefits which businesses all over the UK are very well aware of. However, due to issues with connectivity and latency, many organizations can't take full advantage of the service.

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Cyber attacks will cost businesses across the world $8 trillion in the next five years, according to a new Juniper Research report. Just to put things in perspective, India's entire GDP crossed $8 trillion two years ago.

The report says that we'll hit that threshold very soon due to higher levels of Internet connectivity, and inadequate enterprise-wide security.

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Maintaining performance of business systems is essential, particularly as more applications move to virtual environments.

IT analytics specialist SIOS Technology is expanding the capabilities of its SIOS iQ platform to optimize VMware environments.

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Getting the best performance, and thus return on investment from their app projects is essential for an increasing number of organizations.

But in traditional delivery models the optimization layer is either separate from the application servers in the form of a content delivery network (CDN), or requires constant manual management and operation.

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A new study into the social media habits of Fortune 500 CEOs reveals that only 40 percent were active on one of the six major social networks (Twitter, Facebook, Google+, Instagram, LinkedIn and YouTube) in 2016.

The study from business cloud platform Domo and CEO.com also shows that despite 75 chief executive changes occurring in this group in 2016 there's been no significant impact on social media use.

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With most businesses today choosing to migrate their IT infrastructure to the cloud, understanding the business benefits and selecting the right data center provider is fundamental to the decision-making process. The UK is leading the way in the adoption of data centers and is the largest thirty-party data center country market within the EU.

Data centers provide the perfect environment to host company data, applications and servers in a secure location, allowing businesses to operate more efficiently, reduce costs, increase resilience and become more agile. Strategically migrating to the cloud will further contribute to long-term growth revenue, due to the continued adoption of cloud based collaboration technologies that eliminate physical and geographical barriers.

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A revolution is in the offing for one of the most time-honored and familiar IT rituals: data backup. As digital businesses continue to multiply the volume of incoming data, the average enterprise backup has reached a petabyte or more in scale. This is pushing conventional storage techniques past their inherent limitations, and certainly beyond sustainable cost.

Backups matter, and CTOs & CIOs know it. Data is central to the success of business, so losing it -- even losing access for hours or days -- affects productivity and profitability. In fact, according to the Gartner 2016 CIO Agenda Report, "Digital business is a reality now, pointing the way to competitive advantage."

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Businesses are collecting more information than ever before, and they need a reliable and accessible way of analyzing it.

Enterprise analytics specialist MicroStrategy is making its business intelligence platform available on AWS, giving users an on-demand solution that can be up and running fast.

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Need a new business idea? How about you start offering DDoS protection as a service? What, you think it wouldn't work? Think again. A new report by Corero Network Security says it could work out nicely.

Out of its respondents, 82 percent see a "clear business opportunity" in providing DDoS protection as a service to its customers. Also, 93 percent see providing DDoS mitigation in relation to other types of security services as "high priority." This is up 10 percent compared to last year.

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One of the greatest advantages of Enterprise Resource Planning (ERP) software is that it’s designed to be used throughout all departments of your company, from product planning and sales to inventory maintenance and accounting.

Combining your company’s processes into one cohesive system eliminates data silos, and reduces manual processes. ERP provides a unified platform that helps departments intercommunicate, allowing your business to run more efficiently.

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The adoption of cloud technologies in a company is becoming a key function of many company’s technology strategy.

Almost nine in ten (88 percent) of UK businesses have adopted cloud to some extent, the report says, adding that two thirds (67 percent) of users expect to increase the adoption of cloud services in the near future, according to a new report by the Cloud Industry Forum (CIF)

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Growing businesses are looking to hire talent that is sharp, motivated and can easily fit into existing company culture. It’s the matter of finding that talent that can cost companies a lot of money. Consider the resources invested in the initial search, the offer period, the onboarding time and the "trial run," which usually lasts three months. If after all that, a candidate is a perfect fit -- wonderful, onwards! -- but many times it’s not and both the company and new employee are frustrated it didn’t work out.

In order to avoid all that drama, I’ve included a look into what worked for our company, from finding the right candidate, to making sure they felt as comfortable jumping into an intern program as we did, and the benefits of this program that continue to pay off. The basis of the program is a mutually-beneficial approach to hiring that has worked out for both my company and the interns we hire.

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