Salespeople spend a lot of their time in communication with customers and prospects, so time spent updating CRM systems can often be seen as unproductive.

Business cloud platform Zoho aims to change that with the launch of its latest CRM product which incorporates SalesInbox, an email client designed exclusively for salespeople.

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Over the last decade, enterprise companies have experienced a complete IT evolution. The nature and techniques of companies are transforming to empower new shifts in technology, rapid innovation, and expansion. Culture is at the center of this strategic shift and it’s dramatically changing the way IT organizations operate.

Whether it's the cultural shift in collaboration that’s elevating the rise of DevOps, now predicted by Gartner as a mainstream enterprise strategy for 2016; social communication encouraging shadow IT; or diversity creating more inclusive decision making, culture has truly restructured IT. And, it’s done so for the better. For enterprise organizations who have not reached digital maturity, or lack an integrated digital IT strategy, there are three ways cultural influence can structure a smarter, more innovative IT organization -- hiring, communicating, and establishing purpose.

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There's a famous quote from 19th century British soap magnate Lord Leverhulme which goes, "Half the money I spend on advertising is wasted, and the problem is I don't know which half".

Despite the array of technology and analytics tools available today, it’s still true that a good deal of advertising spend is simply thrown into the dark. Real-time mobile advertising platform Smaato is aiming to cut waste with the launch of its Smaato Demand Platform (SDX) that allows more accurate targeting of ads.

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As businesses come to rely increasingly on the cloud, the impact of downtime in any part of the network infrastructure is felt more keenly.

Network intelligence company ThousandEyes is launching a new Internet Outage Detection product, providing a way for enterprises to reliably detect outages across ISPs.

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Ransomware is one of the biggest threats that companies face and it can have severe consequences if important files are corrupted or lost.

Endpoint security specialist SentinelOne is underlining its confidence in its product by launching a threat protection guarantee to provide customers with financial protection in the event of ransomware attacks on their networks.

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Picture this: you open your laptop to begin checking online sales for your business. You log in with your email address, only to receive an uncharacteristic error message: "Your Password is Invalid". You type in the password again. "Your Password is Invalid". You try again. "Your account has been temporarily locked. Please contact support".

You quickly grab the phone and begin to dial. As you wait on hold, you decide to check your business’ website and are stunned to see a "Web Page Not Found" error. A technical support specialist answers your call and begins to explain that the website and linked email account have been hacked.

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Weak passwords can put business data at risk, but if employees are using their own devices, poor security practices from their home life can spill over into the workplace.

Password manager app Dashlane has a solution to this issue in the form of a new Spaces feature for its Business version, which allows employees to manage both their business and personal passwords on mobile devices.

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Rightly or wrongly, telemetry in Windows 10 has been roundly and soundly criticized. But while the feature may be a privacy concern for some, Microsoft says that it is using the data gathered to provide advice to would-be Windows 10 users about driver and application readiness.

This is something that is aimed at enterprise users for whom Microsoft recognizes that certain apps are mission-critical for businesses. This is why the company has launched Upgrade Analytics to "provide customers with insights which allow them to [...] mitigate potential problems".

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Often the weakest link in an enterprise’s cyber security is the person behind the endpoint. Although technology solutions can offer a high degree of protection, there’s no substitute for making users aware of the potential threats.

Social engineering attacks are increasingly used to try and catch out employees. Education on cyber security is therefore something that's being taken seriously by businesses of all sizes. We spoke to Scott Youngs, CIO of infrastructure solutions and managed services company Key Information Systems to find out more about the threat and how education can help beat it.

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Windows 10 is now used in 39 percent of businesses in the EMEA (Europe, Middle East, Africa) region, according to a new report by Spiceworks.

Titled "Windows 10 Adoption: Sprinting out of the Gate", it reveals that the highest adoption rate is among companies with more than 250 employees -- 51 percent. Software, manufacturing and energy industries are where Windows 10 is most used.

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Executives are dancing on a thin line between state-of-the-art security for their company, and just overdoing it, frustrating their employees. This is according to a new report by BlackBerry Limited, which says that, as executives fail to implement the highest levels of security possible, they’re opening up their business to various vulnerabilities, mostly in the mobile segment.

There’s an interesting survey following it -- 82 percent of executives said mobile security precautions cause "at least some frustration among employees" and is even being lined with hindered productivity. Overall, 44 percent believe too much security prevents people from doing their job.

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Security is often something that gets left until late in the development cycle and as Agile development takes off, security can be an inhibiting factor.

Since many security breaches now target the endpoint, there's more emphasis on building secure software which means it's something that needs to be integrated into the development process. Fixing security flaws late in the day can prove costly and time consuming.

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Retailers consider social media extremely important for future growth, a new report states, adding that all of them use at least one social media channel.

SAP’s new report, based on a face-to-face survey with retailers and SMEs between April and May 2016, reveals that almost a third (29 percent) of respondents use more than three social media channels. Facebook, LinkedIn and Twitter are considered the most popular, but Pinterest and YouTube are not that far behind.

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The increasing use of mobile devices and spread of BYOD means that there’s a risk of data falling into the wrong hands if a device is lost or stolen.

Mobile identity and password management company LogMeOnce is adding new features to its app making it simpler to manage, track and wipe personal and business data from devices.

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Businesses are increasingly adopting Instagram within the enterprise as a tool for building brand awareness and connecting with prospects and customers.

But as with any form of business communication it's subject to regulatory control. Regulators may classify Instagram posts as advertisements and exchanged comments as business records. To address this, compliance specialist Actiance is adding Instagram support to its Actiance Socialite platform, which enables companies to capture social media posts in context and retain data, including the images, for instant search and retrieval.

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