How AI assistants can make sales teams more effective [Q&A]

Sales concept with vintage businessman and calculator

Most business areas are starting to feel the impact of artificial intelligence, enabling data to be used more effectively to deliver intelligence and outcomes.

Sales, though, has always been about people and building relationships over time, so can AI offer value here too? Nikhil Cheerla, co-founder of sales AI assistant company Nooks, thinks it can, and we talked to him to find out how.

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AI agents and what they mean for the enterprise [Q&A]

Artificial intelligence is creeping into more and more areas of business and consequently we’re seeing it used for ever more complex work.

We spoke to Trey Doig, CTO and co-founder at Echo AI, to find out more about AI agents and how they can help solve problems and carry out tasks.

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Understanding and taking control of your data ecosystem [Q&A]

Data analytics graphs

Data comes in many forms, it may be structured, it may be unstructured, it could be sensitive or purely statistical. Whatever it looks like you can only benefit from it if you know what you have, where it can be found and how to access it.

We spoke to Brett Hurt, CEO and co-founder of data.world to discuss how enterprises can understand their data and derive the maximum value from it.

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The top barriers to AI success and how to overcome them [Q&A]

Artificial intelligence business

With the intense interest in AI and its rapid pace of embrace, organizations are under pressure to swiftly evaluate their data architecture. AI architects urgently need solutions that harness AI to boost revenue streams and streamline operational efficiencies, all while navigating the potential barriers to their success.

David Flynn, co-founder and CEO of Hammerspace, a specialist in the use and preservation of unstructured data, recently shed light on the growing complexity IT teams face in managing data pipelines. This complexity is further compounded as organizations integrate LLMs into AI applications, underscoring the significant obstacles to successful AI adoption.

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Enterprises struggle to deliver AI agents but new tool could help

Artificial-intelligence

Businesses are often under pressure to deliver AI agents, but development teams are struggling with siloed tools, fragmented governance and limited functionality that makes promising prototypes unfeasible in production.

According to a survey of over 1,000 enterprise technology leaders released today by Tray.ai, 42 percent of respondents need access to eight or more data sources to deploy AI agents successfully -- which is impossible when SaaS app agents are restricted in scope by the integrations to which their host applications have access.

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Building trust in telemetry data [Q&A]

Data analytics graphs

With the increasing importance of observability in digital operations, businesses need to ensure the reliability and relevance of their telemetry data in order to maintain system and application performance, debug, troubleshoot, respond to incidents and keep their systems secure.

We spoke to Tucker Callaway, CEO of Mezmo, to discuss the strategic considerations and concerns enterprises face in managing and optimizing their telemetry data.

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The future of managed file transfer (MFT) in the era of digital transformation [Q&A]

file transfer concept with folder and files transfering move with security and padlock and team people with modern flat style - vector

In a time when there's a greater need than ever for remote and online collaboration, the secure transfer of information and digitized records is a non-negotiable essential.

As more enterprise employees create and share increasing amounts of sensitive content, organizations need to be able to manage all of their sensitive data transfers between partners, customers, users and systems, have complete visibility and control over where data goes and ensure the highest levels of security.

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Neglect of endpoints presents a major security gap for enterprises

Endpoint security - Inscription on Blue Keyboard Key.

A new report shows that endpoint platform security -- securing the hardware and firmware of PCs, laptops and printers -- is often overlooked, weakening cybersecurity posture for years to come.

The report from HP Wolf Security is based on a global study of over 800 IT and security decision-makers (ITSDMs) and over 6,000 work-from-anywhere (WFA) employees, it shows that platform security is a growing concern with 81 percent of ITSDMs agreeing that hardware and firmware security must become a priority to ensure attackers cannot exploit vulnerable devices.

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How business function mapping can help align IT and cybersecurity with business priorities [Q&A]

Business functions

In the modern business world, organizations face the ongoing challenge of aligning their IT and cybersecurity efforts with their business priorities.

The difficulty lies in understanding how your infrastructure supports your business's core functions. Without this understanding, prioritizing cybersecurity initiatives, managing vulnerabilities, and ensuring business continuity remains an uphill battle.

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Enterprises struggle to meet data infrastructure demands

Businessman Scolding Stressed Female Employee

Internal IT teams are being pushed to the brink, balancing the demands of modern data management with limited resources according to a new report.

The study from DataStrike gathered insights from nearly 200 IT leaders and decision-makers, it finds that 55 percent of organizations rely solely on internal IT teams to manage their data infrastructure, with only a small fraction (19 percent) outsourcing these critical functions.

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Containers are a weak link in supply chain security

Security breach incident

The use of container images is growing fast thanks to their flexibility and convenience, but they can also represent a weak cybersecurity link in software supply chains.

A new report from NetRise looks at the scope and scale of the components and risks found across 70 of the most commonly downloaded Docker Hub container images.

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The top five most-phished industries

Phishing key

New research reveals the top five industries most frequently targeted by specifically tailored phishing attacks using either the recipient's name, email address, phone number, or company name.

The study from Cofense using data drawn from the Cofense Intelligence product between Q3 2023 to Q3 2024 shows, unsurprisingly, that finance tops the list, accounting for 15.5 percent of all credential phishing emails where the product redacted information from the subject in order to safeguard the recipient.

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Big spend on enterprise AI doesn't always deliver big returns

Futuristic robot artificial intelligence concept.

New research from Digitate reveals that while 92 percent of European organisations have implemented AI and automation, many lack a strategic approach to maximise the impact.

The study, based on a survey of 900 IT decision-makers in enterprises across Europe, finds that organisations have invested on average, €103.4M ($108M) in AI and automation over the last two years, with over half (59 percent) spending up to €295M ($309M). These investments have yielded significant returns, with 86 percent of organizations reporting a ROI averaging €154.7M ($162.4M).

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Two-thirds of office workers bypass security protocols

frustrated office worker

Almost two-thirds of office workers admit they've prioritized productivity over safe cybersecurity practices -- 63 percent also own up to using a corporate device to access social media, messaging or entertainment sites/applications.

Research from identity and access management company CyberArk also shows that 80 percent access work applications from personal devices, with C-suite executives being among the worst offenders.

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Over half of businesses have suffered regret over a software purchase

Regret mistake

A new study from Capterra shows that 59 percent of global businesses regret at least one software purchase they've made in the last 18 months.

Despite this though, the survey of over 3,500 businesses finds 75 percent of organizations are planning to increase their software spending in 2025, with a significant focus on IT systems and artificial intelligence (AI).

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