Why organizations must address the AI skills gap [Q&A]

Skills gap

As AI sees wider adoption, the demand for skills surrounding the technology inevitably increases too. By failing to act to address this AI skills and leadership vacuum organizations could be taking a significant risk.

We spoke to Arun 'Rak' Ramchandran, president and global head -- GenAI consulting and practice, hi-tech and professional services at Hexaware, to find out more about the problem and how it can be tackled.

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Security pros use unauthorized SaaS apps despite the risk

Sneaky furtive user

A new survey finds 73 percent of security professionals admit to using SaaS applications that have not been provided by their company's IT team in the past year.

This is despite the fact that they are acutely aware of the risks, with respondents naming data loss (65 percent), lack of visibility and control (62 percent) and data breaches (52 percent) as the top risks of using unauthorized tools.

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Enterprises struggling to implement GenAI

hands working with AI

In spite of growing interest and enthusiasm for generative AI, significant challenges are emerging that threaten the success of projects, according to a new report.

The study, from Enterprise Strategy Group (ESG) and Hitachi Vantara, surveyed 800 IT and business leaders across the US, Canada, and Western Europe and finds only 44 percent of organizations have well-defined and comprehensive policies regarding GenAI.

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Poor DMARC implementation leaves companies vulnerable to threats

email DMARC

Only 61 percent of manufacturing businesses have adopted DMARC, with 19 percent of the total manufacturers analyzed having adopted the most stringent 'p=reject' DMARC policy.

New research from email security provider EasyDMARC, which surveyed almost 5,000 global manufacturing companies, finds 43 percent of those with DMARC use a low-security DMARC policy that allows suspicious emails to reach inboxes but enables reporting on such activity.

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How AI is changing the customer service experience [Q&A]

Humanoid Robot Call Center

Artificial intelligence is having an impact on more and more areas of our lives. In the customer service field it's increasingly being used to improve customer experience and create more effective interactions.

But how good is AI at dealing with customers? And are businesses using it effectively? We spoke to Josh Kim, co-founder and CEO of AI-based chat and customer experience platform Channel Talk, to learn more.

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New platform aims to open up generative AI for everyone

BAB Image

There's no doubt that artificial intelligence is flavor of the month at the moment. But for many people using AI and understanding what it can do for them remains something of a challenge.

Build-A-Brain is a new platform that aims to make AI accessible to anyone by acting as a sort of virtual executive assistant.

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How AI is changing the role of enterprise developers [Q&A]

Futuristic robot artificial intelligence huminoid AI programming coding

Artificial intelligence is making its way into many areas of business and IT. Software development is just one area where it's starting to have a major impact on productivity and working patterns.

To learn more we spoke to Varun Mohan, CEO of AI coding assistant Codeium, which uses proprietary large language models (LLMs) to aid with software development and has recently announced a $65 million funding round.

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Proton launches privacy-focused document editing and sharing

proton docs blog 2 collaboration@2x

Web services company Proton has long been known for its privacy-centered products including Proton VPN and encrypted cloud storage in the form of Proton Drive.

Today the Swiss company is launching Docs in Proton Drive, a secure and end-to-end encrypted document creation, editing, and collaboration tool integrated with Proton's existing cloud storage product.

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Half of employees afraid to report security errors

Young business man wearing glasses working using computer laptop scared in shock with a surprise face, afraid and excited with fear expression

Half of respondents say that they would not feel free from repercussions if they reported a cybersecurity mistake within their organization.

A new survey from ThinkCyber Security also shows that a quarter of cybersecurity professionals doubt their colleagues change their behavior with current security awareness training, and 60 percent admit they only get training once every few months or even just once a year.

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How RISC-V is changing the server market [Q&A]

Corridor of  server room with server racks in datacenter. 3d ill

Data centers have a strong emphasis on performance and delivering workloads whilst remaining power efficient.

In order to deliver on these aims the open instruction set architecture RISC-V is increasingly being used as an accelerator in data centers since it offers a lot of flexibility, which is especially important with AI. We spoke to Ian Ferguson, senior director at SiFive to discuss why this technology has become key to the server market.

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78 percent of organizations view AI as an emerging tech risk

Risk-dial

A new study from cloud-based risk management platform AuditBoard finds 78 percent of organizations are tracking AI as an emerging risk while simultaneously adopting the technology themselves.

The report, based on a survey of over 400 security professionals in the US, finds more than half of enterprises surveyed report using AI to improve efficiency and enhance their digital risk posture.

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Cybersecurity training needs a human touch

training key

A new study from CybSafe finds that only 42 percent of office workers are satisfied with their current cybersecurity training.

The research aims to gain deeper insights into workers' opinions on cybersecurity training, their motivations for security, and their views on Cybersecurity Awareness Month -- held annually in October. It finds that cybersecurity training is generally a standardized, solitary process that would benefit greatly from a more personalised and human-centred approach.

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How the IT infrastructure landscape is evolving [Q&A]

cloud

Earlier this year the MACH Alliance published new research looking at the evolving landscape of IT infrastructure, highlighting the growing importance of MACH technologies.

We spoke to Casper Rasmussen, MACH Alliance president, to find out about the key trends, insights, and implications shaping the digital landscape in 2024 and beyond.

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How risk profiling can help prevent cyberattacks [Q&A]

Third party risk domino effect

Recent cyberattacks like Volt Typhoon, BlackCat ransomware syndicate, and NuGet serve as stark reminders of the critical importance of monitoring cyber risks as these attacks could all have been prevented.

We spoke to Randy Watkins, chief technology officer at Critical Start, to discuss why organizations must know the difference between cyber risks and threats, and how those enterprises that fail to mitigate against cyber risk will remain reactive, and ultimately fall behind their competitors.

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New nation-state campaigns target government, banking and healthcare

Hacker

Researchers at secure browser company Menlo Security have uncovered three new nation-state campaigns employing highly evasive and adaptive threat (HEAT) attack techniques.

In a 90-day period, the campaigns -- LegalQloud, Eqooqp, and Boomer -- compromised at least 40,000 high-value users, including C-suite executives from major banking institutions, financial powerhouses, insurance giants, legal firms, government agencies, and healthcare providers.

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