The next wave of AI assistants: From chatbots to autonomous agents
AI assistants, like chatbots, have been providing customer support and functioning in sales and internal support roles for a very long time. Autonomous agents are the next level of AI, as they incorporate reasoning, planning, and execution.
This is already happening on a larger scale in enterprises, with autonomous AI agents streamlining development processes. 79 percent of executives in PwC's report, AI and the Future of Work, maintain that agentic AI is a key driver for prioritizing automation and productivity.
Business is booming for AI assistants as they take on bigger roles
The AI assistant market is projected to grow from $3.35 billion this year to $21.11 billion by 2030, according to Indian research firm MarketsandMarkets.
This represents a compound annual growth rate of 44.5 percent, with North America forecast to have the largest share during that five year period.
