New open source database designed for enterprise users

Business database

Businesses are looking for database technology that increases their agility, scalability, security, and supports a range of different use cases, at the same time keeping down costs.

On the other hand developers want a database that is open and extensible, and lets them easily develop many different types of application.

Continue reading

New software adds secure authentication to any enterprise application

identity login

Increased numbers of phishing and other cyber attacks are putting companies under greater pressure to secure their applications.

Conventionally this requires re-coding or other work to achieve, but new software from behavioral firewall specialist Preempt lets organizations add secure authentication to any enterprise application.

Continue reading

Customers prefer bots over humans for support

support key

People are now more receptive of bots in customer support services, a new report by LivePerson has concluded. Consumers would rather talk to a bot than to a human, and usually rate the interaction with the digital helpers as a great one.

Even though the general opinion of bots was that they were implemented by companies to cut costs, it is now being realized that it was also (or even more) about the speed of service.

Continue reading

What TechOps needs to better support the business

Tech suport

The arrival of the digital age is changing the way organizations work and how they interact with the outside world. Highly competitive and disruption-prone markets demand businesses to think fast and act fast -- and IT capabilities are widely recognized as the key to success. Yet, the role of Enterprise IT is often associated with cost and frustration, rather than that of enabler, or perhaps even driver of innovation. Can this image be repaired?

When people talk about Enterprise IT what they often refer to is the Operations side of the IT world. And, to be even more specific it is the Technical Operations (TechOps, sometimes also referred to as Operations Engineering) part of the team that is under significant pressure to meet the ever-increasing demands of their business while being itself disrupted by the advances of technology. Service Operations, the other part of the corporate IT team -- usually associated with the Service Desk, but at least in theory covering a lot more -- is battling its own maturity challenges in the service economy.

Continue reading

Tech-savvy workers increasingly common in non-IT roles

Young workers

IT professionals are becoming an increasingly common presence outside of the traditional IT departments, new research has found.

According to CompTIA, it seems executives are calling for specialized skills, faster reflexes and more teamwork in their workers.

Continue reading

More businesses are becoming familiar with GDPR, but fines are still likely

data privacy

Even though the GDPR is just a year from coming into force, the majority of businesses are still unprepared. This is according to new research from Compuware, which says businesses are risking huge non-compliance fines.

Some businesses, truth be told, have made progress since last year.

Continue reading

Enterprise IT is back

Enterprise apps

There is no doubt that public clouds like Amazon AWS, Microsoft Azure, and Google constitute rapidly growing and attractive alternatives to traditional on premise IT operations leading many organizations to conclude that they are "not IT companies" and/or "do not want to be in the IT business."

But few companies can escape the mandate to be present online, to conduct business online, and to deal with partners, suppliers, customers, and employees online. This mandate is causing companies to embark upon initiatives to "digitize" their businesses, which means to implement these crucial business functions in software.

Continue reading

IT leaders want to adopt unified communications systems

communication

Enterprise communications are set to see a major overhaul within the next five years, according to a new report. Research from Fuze found that almost six in ten (59 percent) of companies have prioritized adopting new communication technology.

Based on a survey of 900 IT leaders, the report says 64 percent are looking to cut the number of communications apps to remove complexity. Two thirds (64 percent) are also looking to move their communications completely into the cloud. Sixty-three percent will have adopted a unified communications system by 2022, and 62 percent think video will replace voice-based comms by 2022.

Continue reading

IT pros are feeling stressed at work

stressed worker

The road to becoming an IT professional is often thought to be a lifelong process, however, new research claims that this is not the case.

A new report from Spiceworks, entitled "A Portrait of IT Workers," says 41 pe cent of IT pros in the UK consider themselves "accidental" and that they ended up in their career via a "non-traditional" route.

Continue reading

What are organizations looking for in new IT hires?

Young workers

The IT industry is booming and everyone, from small organizations to massive Fortune 500 companies, is hiring right now. For IT pros, this is good news.

However, the truth is that most don’t know how to get hired by the companies they want to work for.

Continue reading

UK consumers could 'break up' with breached businesses

goodbye

Two thirds of consumers in the UK would "break up" with a brand if it suffers a data breach.

That's according to a new report by Talend which highlights the importance of businesses engaging with customers to ensure they provide high-quality data security.

Continue reading

New platform helps deliver industrial IoT solutions

Internet of things

Enterprises are under increasing pressure to adopt the benefits the Internet of Things can offer, but they need to be able to deliver fast performance at large scale.

IoT platform company infiswift is launching a new solution to deliver powerful IoT infrastructure that can also be scaled down from the cloud to run on an edge device like a Raspberry Pi or Arduino.

Continue reading

Cyber security professionals don't trust data from their tools

Broken trust

A majority of cyber security professionals don’t trust the data that they get from their tools according to a new report from risk analysis company Bay Dynamics.

The survey, carried out by research firm Enterprise Management Associates, of more than 400 security professionals in organizations with more than 5,000 employees reveals that 52 percent of threat alerts are improperly prioritized by systems and must be manually re-prioritized.

Continue reading

Updated EnCase software enhances endpoint protection

endpoint shield

The weakest point in any network is usually the endpoint, so effective protection measures are essential to fend off cyber attacks.

Security specialist Guidance Software is launching an updated version of its EnCase Endpoint Security solution aimed at providing enhanced endpoint detection and response (EDR) capabilities for businesses.

Continue reading

Huddle simplifies bulk document collection

In any organization teams often waste valuable time requesting, tracking and chasing documents. In the process they can run up against file size and mailbox limitations as well as trying to track who holds and has sent which files.

To help with all this, collaboration specialist Huddle is launching a new File Request feature designed to make the collection of files more secure, and up to 80 percent more efficient.

Continue reading

Load More Articles