1 in 5 workers are misusing GenAI, according to a new survey
A new survey from ABBYY highlights the hurdles businesses face when adopting generative AI, revealing that many companies need additional AI tools to get the results they want. The report, State of Intelligent Automation: GenAI Disillusionment and AI Wishlist, points to training, integration and governance as major sticking points.
The research, carried out by Opinium, shows that 31 percent of business leaders find training models more difficult than expected. Another 28 percent say GenAI tools are hard to integrate, while 26 percent cite governance problems. Misuse by staff was flagged by 21 percent of respondents, suggesting that some deployments lack proper oversight.