Using basic data to improve public services


The digitization of public services is at the very top of government agendas across Europe, but the lack of accessible and reliable data, such as core information about individuals and businesses, creates challenges for digital administration.
This information, called basic data or register, is re-used throughout the public sector and is an important basis for public authorities to perform their tasks properly and efficiently. Not least because an ever-greater number of tasks must be performed digitally and across units, departments and sectors. Without accurate and accessible basic data, true joined up services will always remain an illusion.