Risks introduced by the fission between security and ITSM -- and how to remediate them [Q&A]


Every day, there seems to be a new headline about the latest ransomware threat, supply chain attack or malware strain.
And, while these are very real risks that organizations need to take seriously, an equally important security issue, albeit a much less publicized one, is the divide between security teams and professionals responsible for IT service management (ITSM).