Amazon improves customer support options for AWS customers
Amazon has expanded its support options for its Amazon Web Services cloud offering, giving better free support to all customers and reducing the pricing of paid support tiers. The company is also renaming the paid tiers to better represent its target customers.
These tiers had been named Bronze, Gold and Platinum -- they are now referred to as Developer, Business, and Enterprise. Amazon expanded its paid support options back in January, and added third-party support and Trusted Advisor services in beta to its Gold and Platinum support levels. Thursday's moves take these offerings out of beta, and makes the higher-level support options affordable to a wider range of AWS customers.
From out of the Amazon Cloud, an AWS winner emerges
Yieldex, a service that forecasts online ad inventories and aids publishers in making the system work smoothly, took the top prize in Amazon's second annual Web Services Start-Up Challenge.
That prize is more than just a loving cup; Yieldex will get $50,000 cash, $50,000 in Amazon Web Services credits, and maybe -- maybe! -- an investment offer from The House That Bezos Built.