Changing communication habits lead to workplace friction
Nuances in digital messaging in the workplace are driving miscommunication according to a new study by Adaptavist.
The survey of 1,000 UK knowledge workers finds 'misinterpreting tone or phrasing' comes out as the biggest communication challenge facing workers, cited by almost half (46 percent) of respondents. This is closely followed by different response time expectations (46 percent) and lack of context (31 percent).
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