As an iPhone user, there is one thing that I am jealous of when it comes to Android -- wireless charging. While plugging in a cable is hardly a chore, a wireless charging pad is not only more convenient, but really cool too -- it feels futuristic. It is not enough to make me leave iOS, but I digress.

If you have a Qi-enabled smartphone, and want to buy a wireless charger, Satechi has a new product that may interest you. The unimaginatively named 'Wireless Charging Pad' looks great and is reasonably priced. Best of all, if your phone is compatible with fast-charging technology, Satechi's offering can charge your device faster than standard wireless chargers.

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Cloud-based technology is becoming a universal means for storing data across various fields of IT, and it is no different within the call center industry. Cloud-based call center solutions are transforming customer service, while at the same time helping companies become even more efficient. The introduction of the cloud has also allowed small and medium-sized businesses to compete with larger enterprises while also providing these larger corporations with the bandwidth to expand globally.

Cloud-based call center technology has created a more effective and efficient solution for call centers. However, that’s not where the efficiency should end. It would benefit companies to use the cloud-based technology in collaboration with other platforms to establish a long-running, favorable impact. Here are a few ways that call centers can leverage other tools and integrate them into their existing cloud-based call center technology.

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Ransomware has affected over 13.1 million US citizens. That’s 4 percent of the entire US population. Half of those people will pay a steep ransom of up to $500 to retrieve their information.

Do not let this be you. Arm yourself against the epidemic and read on to find out how keep yourself from being a part of the statistic.

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If you’re looking to improve your chess skills then watching the best players at work will usually teach you a lot. There are plenty of chess sites to help you do just that, but they mostly offer only a very basic view of the game with few tools or options.

Kvetka is a free Windows package which can display games from chess.com, chessbase.com, chessgames.com, chessok.com and many other sites, as well as opening PGN, FEN and other formats, and importing games from the clipboard.

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Researchers at Kaspersky Lab have uncovered a new wave of targeted attacks against the industrial and engineering sectors in 30 countries around the world.

Named 'Operation Ghoul' by Kaspersky's researchers, the attacks use spear-phishing emails and malware based on a commercial spyware kit to seek out valuable business-related data stored in their victims' networks.

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Yeah, OK... it's only August, but we're going to start talking about Christmas. Well... Google is, anyway. As it has done for a few years now, the company is planning to run its Santa Tracker tool in December and it has a few updates to share.

The web and mobile based versions of the tool are open source, meaning that developers are free to work their Christmassy magic and come up with new and innovative ideas for kids.

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People are risking a lot when they connect to a free Wi-Fi, which is particularly important knowing how many people use mobile devices for work. According to a new report by NordVPN, a company selling VPN services, Wi-Fi networks can be hacked easily and attackers could steal valuable data, including corporate information, credit card information or identities.

"Hackers often position themselves as Wi-Fi hotspots and easily steal personal information of each individual that logs in", says NordVPN. "In addition, identity thieves have lately been using wireless sniffers, a software designed to intercept and decode data when it is transmitted over a network".

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If you're working with bleeding edge Chrome for Android, you can experiment with an updated version of the New Tab page. Anyone with Chrome Dev or Beta installed can toggle a settings flag to bring extra content to new tabs.

The updated New Tab page features -- in addition to your most frequently visited sites and a list of recent bookmarks -- a collection of suggested news stories, similar to those found on Google Now cards.

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It may seem logical that, when browsing, the backspace key would work to take you back to a previous web page. However, that isn't the case with Google Chrome. Although this was an option in the browser previously, Google chose to remove it.

The company has seen the light now however, and is bringing the feature back, no pun intended, although it isn't changing the browser's default behavior.

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Barnes and Noble's color-screen NOOK tablets are really just repurposed Samsung Android devices. You know what? That is totally fine. Heck, B and N doesn't even try to hide it. While the company could go the route of Amazon and produce its own hardware and operating system, many consumers don't really want that. Without the Google Play Store, an Android tablet is largely a big disappointment.

Today, Barnes and Noble announces the latest such NOOK Android tablet, which is based on the 7-inch Samsung Galaxy Tab A. While not a top of the line tablet by any means, it is affordable, and overall, a damn good value. Existing NOOK tablet owners can even get a substantial discount when upgrading.

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Skype for Business users have had a pretty rough time connecting with other platforms (like Cisco or Avaya), but that’s no longer the case as the Cisco Meeting Server gets released.

Cisco's new product will allow Skype for Business users to easily connect to users on other platforms by clicking a link. The company believes its product will completely reshape office collaboration, and the impact will be "huge".

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Microsoft finally began rolling out the Anniversary Update for Windows 10 Mobile yesterday, but today there’s already a new Redstone 2 build for those users on the Fast ring. Build 14905 is also available for PC users.

The new build doesn’t fix the freezing issues that some users have reported following installation of the Anniversary Update (although there are workarounds you can try if affected) but it does include several improvements and fixes for PC and Mobile.

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Blockchain and bitcoin start-ups have raised almost $300 million in funding in the first half of 2016, Juniper Research claims. This goes to show just how important the new way of doing business and paying for goods and services is.

There are more than 30 startups in the world which Juniper looked at for this research.

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During the colder months, some folks look forward to the summer so they can have fun in the sun. Yeah, at first hanging out in the pool or at the beach can be totally fun. When hardcore heatwaves hit, however, and the temperature becomes too much to take, the summer novelty quickly wears off.

In many places this week, it has been sweltering -- my air conditioning has been cranked up in both my house and car. Today, Logitech announces a new way to cool down -- sort of. Well, not really. You see, the existing G933 Artemis Spectrum 7.1 Wireless Gaming Headset is getting a fresh coat of white paint. The company is calling this edition 'Snow' which, from a psychological aspect, sounds pretty good to this sweaty gamer. Phew!

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Despite being tested over a long period of time by Windows Insiders, Windows 10 Anniversary Update is not problem free. A large number of users have reported issues with the updated OS freezing on them.

While Microsoft doesn’t yet have a fix available, it is aware of the problem and a few days ago suggested some workarounds. Today, it updates its suggestions, with some additional things for users to try.

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