Articles about KB5000802

Microsoft admits Windows 10 updates are causing even more printer problems than first thought

Microsoft headquarters

Following reports that a recent update to Windows 10 was causing blue screens as well as problems with printing, Microsoft issued a new series of updates to address the issues. But it seems that the problems caused by this month's Patch Tuesday updates are actually worse than first thought.

Users with certain brands of printer experienced APC_INDEX_MISMATCH errors and blue screens, but now Microsoft has issued a warning that there may be additional problems with elements missing from print outs, or even entirely blank pages being output.

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Microsoft confirms printing problems and blue screens after latest Windows 10 updates

Windows 10 laptop

Microsoft has continued its trend of releasing problematic updates for Windows 10. Just a few days ago, the KB4601319 update was found to break File History backups in Windows 10, and this month's Patch Tuesday cumulative updates have also been causing issues.

As we have reported, there have been numerous complaints from people who have installed the KB5000802 and KB5000808 updates for Windows 10. Now Microsoft has confirmed that there are indeed problems with printing after installing these updates, specifically BSoDs and a APC_INDEX_MISMATCH error.

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Microsoft releases KB5000802 and KB5000808 updates for Windows 10 -- and there are already problems

Microsoft building in California

Yesterday was the second Tuesday of the month, and for users of Windows this means one thing -- Patch Tuesday. Sticking to its regular schedule, Microsoft released updates for Windows 10, specifically the KB5000802 and KB5000808 cumulative updates.

These updates fix literally dozens of issues, including actively exploited 0-days. But while the number of problems addressed is impressively large, there are also -- predictably, perhaps -- already reports of new problems being caused by the updates.

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