Latest Technology News

Helpdesks are bogged down by repetitive, time-consuming tasks (34 percent), long resolution times (34 percent) and limited resources (31 percent).

This is among the findings of the latest digital employee experience (DEX) report from Ivanti. It shows that while many businesses are automating certain operations, like security patch management (72 percent) and IT ticket routing (67 percent), but nearly 40 percent still haven't automated password resets -- missing an easy win that could eliminate countless routine support tickets.

Continue reading →

We know that the UK’s Online Safety Act has had a number of consequences including a surge in interest in the use of VPNs. But VPNs aren’t the only things that have seen greater interest.

New research from Comparitech shows more people are searching for fake IDs, how to access the dark web, and torrenting services. The company has recorded a 56 percent increase in impressions for blog posts related to the law and guides to using VPNs as a means of accessing restricted content.

Continue reading →

A new survey from ABBYY highlights the hurdles businesses face when adopting generative AI, revealing that many companies need additional AI tools to get the results they want. The report, State of Intelligent Automation: GenAI Disillusionment and AI Wishlist, points to training, integration and governance as major sticking points.

The research, carried out by Opinium, shows that 31 percent of business leaders find training models more difficult than expected. Another 28 percent say GenAI tools are hard to integrate, while 26 percent cite governance problems. Misuse by staff was flagged by 21 percent of respondents, suggesting that some deployments lack proper oversight.

Continue reading →

Following the launch of the iPhone 17, iPhone 17 Pro/Pro Max, and iPhone Air yesterday, case makers have quickly begun rolling out new designs.

Golden Concept, a Swedish company that focuses on high-end add-ons, has announced a collection of luxury (i.e. expensive) cases and detachable backplates for all three models, including the new Air.

Continue reading →

As we do more and more on our mobile devices it’s clear that the front line of cyber defense isn't the corporate server it's the employee's phone.

As AI boosts social engineering, hackers are bypassing traditional firewalls to target people directly with smishing and phishing, making every employee a critical, and often vulnerable, defender against highly convincing threats.

Continue reading →

Recent advancements in publicly available AI models have made it incredibly easy to generate deepfakes -- so much so that attackers don’t need to be technical experts to pull off convincing deception campaigns.

Attackers can scrape public content to recreate someone's voice or face, and inject that fake identity into virtual meetings, phone calls, or even training videos.

Continue reading →

Read receipts in WhatsApp are getting an upgrade. The two-tick system that appears below the sent message is loved and hated; yes, it lets you know that a message is sending, that it has been received, and that it has been read – but why is there no response now you know that it has been read!?

Putting aside concerns about why someone may be ignoring you, themes in WhatsApp which change the color of the messaging app can be problematic. If you’d become used to read receipts having blue check marks, the fact that some themes changed that had the potential for confusion. Now WhatsApp is addressing this.

Continue reading →

Among all the new hardware that Apple announced today -- including iPhone 17, iPhone 17 Pro and Pro Max, iPhone Air, and Apple Watch Series 11 -- the tech giant also had something for professional video creators with the launch of Final Cut Camera 2.0.

The updated app, available for free on the App Store, introduces ProRes RAW capture and genlock on iPhone 17 Pro and iPhone 17 Pro Max, alongside expanded support for the new Center Stage front camera across the latest iPhone lineup.

Continue reading →

Although it was overshadowed by the new iPhone Air, Apple today announced iPhone 17 Pro and iPhone 17 Pro Max, which, in typical Apple style, it described as the most powerful Pro models yet (you'd have to worry if they were worse than their predecessors).

Both devices feature the new A19 Pro chip, an aluminum unibody design with a built-in vapor chamber for better thermal management, and the "biggest leap in battery life ever for iPhone".

Continue reading →

As well as the new iPhone 17 and 17 Pro and Pro Max, Apple today revealed the iPhone Air, a new addition to its smartphone lineup that offers a thinner, lighter build without cutting back on power.

At just 5.6mm thick, iPhone Air is the thinnest Apple phone yet, crafted from titanium with Ceramic Shield on both the front and back, which Apple says makes it more durable than any previous model.

Continue reading →

Although it will be largely ignored by the excitement around the iPhone Air and iPhone 17 Pro, Apple has unveiled the iPhone 17, the latest entry in its smartphone lineup, available for pre-order on September 12 and in stores starting September 19.

The new model introduces a larger 6.3-inch Super Retina XDR display with ProMotion, an upgraded dual 48MP Fusion camera system, and the Center Stage front camera, which Apple is calling its "best selfie camera to date". Powered by the A19 chip, iPhone 17 is designed to deliver stronger performance, improved efficiency, and longer battery life than the previous generation.

Continue reading →

Apple has expanded its smartwatch lineup with the launch of Apple Watch Ultra 3, introduced today alongside Apple Watch Series 11 and Apple Watch SE 3. Billed as (can you guess?) the company’s most advanced watch yet, Ultra 3 offers satellite connectivity, a larger and brighter display, expanded health features, and longer battery life.

The new model is, as always, sold as a versatile companion for sports, adventure, and daily use. It features built-in satellite communications for texting emergency services, messaging contacts, and sharing location when outside cellular or Wi-Fi coverage.

Continue reading →

As well as Apple Watch Series 11, Apple today announced Apple Watch SE 3, the newest version of its entry-level smartwatch, available for pre-order today and launching September 19.

The device adds an Always-On display, wrist temperature sensing, retrospective ovulation estimates, and sleep apnea notifications, alongside faster charging and 5G cellular support.

Continue reading →

To the surprise of no one, and alongside its latest generation of iPhones, Apple today announced the Apple Watch Series 11. The new model of its hugely popular smartwatch range adds hypertension notifications, sleep score, 5G connectivity, and up to 24 hours of battery life. Apple also made much of the more scratch-resistant display, claiming the Ion-X glass on aluminum models is twice as resistant as before.

The design remains thin and familiar, but the company says the glass is bonded with a ceramic coating at an atomic level to improve durability.

Continue reading →

Apple has taken the wraps off AirPods Pro 3, its latest wireless earbuds, available for pre-order today with launch set for September 19. The company claims these are its best-sounding AirPods yet, featuring improved Active Noise Cancellation, new ear tip sizes, longer battery life, and even health tracking features like heart rate monitoring.

Apple is also promoting fitness integrations and a Live Translation tool, although how useful these additions will be in real-world use remains to be seen

Continue reading →