Although WhatsApp is primarily seen as a mobile app -- which makes sense, as accounts are linked to a phone number -- the web client is also an excellent part of the family. The web-based version of WhatsApp has evolved and progressed impressively, but there remain areas in which it is found wanting.

A key example is the lack of support for placing voice or video calls from the WhatsApp web client -- but this is set to change.

Continue reading →

There are lots of privacy and security features built into WhatsApp, but there have been a few oversights. Looking to remedy this, a new “privacy layer” called Advanced Chat Privacy provides powerful options.

The feature has been designed with those conversations that need to be kept private in mind. It gives the option of blocking anyone you are chatting to -- one-on-one or in a group -- from exporting chats. It’s a nice security boost, but it’s not infallible.

Continue reading →

Despite the popularity of WhatsApp and other messaging apps, Meta’s Messenger (or Facebook Messenger) maintains an incredibly healthy userbase. Millions of people continue to use this stalwart of social messaging even though it has various limitations when compared to its rivals.

But Meta has just addressed an issue that has irked users for a long time: the size of file attachments. For far too long, a file size limit of 10MB has been in place -- a limit that is way out of line with modern file sizes (although it was higher for some users). Now it has been increased.

Continue reading →

The development of WhatsApp continues to be rapid and surprisingly exciting for a messaging app. It seems that hardly a week goes by without something new and interesting being added, and this can actually work against the app sometimes.

It is with this in mind that the developers acknowledge that their pace of work means it “can be easy to miss out on useful and exciting ways you can use WhatsApp”. So the team has put together a lengthy roundup of the new features that have been added, including document scanning on iPhone, video call zooming, and voice message transcripts on Channels.

Continue reading →

WhatsApp is primarily about keeping in touch with people, be that friends, family, colleagues, businesses or some other group. But there is also the option to update your Status to indicate what you’re up to, how you’re feeling, or any other number of creative possibilities.

Now WhatsApp has opened up a new option -- adding music to Status updates. This gives you the option of complementing a photo or video Status with a backing track, and WhatsApp says it has millions of songs that you can use.

Continue reading →

WhatsApp has started the rollout of a feature it says that users have been asking for -- chat themes. Using a combination of wallpapers and colored chat bubbles, every conversation can be given its own look.

This is a change that is about more than aesthetics, though. In providing the option to make every chat look different, WhatsApp is making it much easier to identify chats and avoid the tricky issue of sending a message to the wrong person or group.

Continue reading →

Reaction emoji are a quick and easy way to respond to a message in WhatsApp with an absolute minimum of effort. Whether you simply can’t be bothered to type a message, or you’re already multi-tasking several things, the option to just send a thumbs up to a message is a handy option to have.

While there is nothing to stop you from sending any emoji you want as a response, there are several default options made available for easy access -- such as a heart or a sad face in addition to the thumbs up. For some time there have been six default emoji, but now WhatsApp is adding another to the family to make a septet.

Continue reading →

There are times when it makes sense to type a message in WhatsApp, and others when it is better to send a voice message. As the recipient of a voice message, it may not be convenient or possible to listen straight way.

Now WhatsApp has finally added the solutions users have been asking for -- transcripts. This long-awaited feature provides a text version of an audio message so you can read it instead of listening to it.

Continue reading →

Managing WhatsApp contacts has proved to be a frustrating friction point for many users, and Meta has just announced that it is taking steps to simplify things.

As well as making it possible to add contacts via the web interface and Windows app, soon it will be possible to use linked devices -- not just your primary mobile -- to manage them. There are also new privacy controls including the option to create WhatsApp-only contacts to keep your main address book separate. And there is more on the horizon, with contact usernames being a particular highlight.

Continue reading →

There are many frustrations to complain about in relation to messaging apps, but one of the biggest has to be the fact that the vast majority of platforms do not talk to each other. Facebook Messenger can only be used to talk to other Facebook Messenger users, WhatsApp can only be used to communicate with other WhatsApp users, and so on. But this is about to change.

At least it will change for people in Europe. In response to the Digital Markets Act (DMA), Meta is working towards making it possible for WhatsApp and Messenger users to enjoy cross-platform interoperability by enabling third-party chats. This has been in the pipeline for a while, but the changes are now imminent and more details of how it will all work have been revealed.

Continue reading →

How many times have you received a voice message on WhatsApp that you have not been in a position to listen to? Maybe you're in a quiet location where listening to a message would be inappropriate or, conversely, in a loud place that makes it impossible to heart a message. Thanks to a new feature that is rolling out, this will no longer be an issue.

Beta testers for the Android version of WhatsApp are beginning to see a new voice message transcription option. The feature works with both incoming and outgoing messages, and it serves several functions. As well as making it possible to learn the contents of a message you are not able to listen to immediately, it is also extremely useful from an accessibility point of view.

Continue reading →

Whether you use WhatsApp on the desktop, or on your mobile device, there are a raft of changes and improvements coming to enhance the call experience.

Rolling out over the next few weeks, the changes include support for video calls with up to 32 people across all devices. There is also the arrival of sharing audio when screen sharing, and a switch to the new, more efficient codec means that you can expect higher call quality even when connectivity is poor.

Continue reading →

New rules in Europe means that WhatsApp will have to offer interoperability with other messaging apps and platforms. This is something that Meta has already been talking about, having published its preference for third parties to use the Signal Protocol as the foundation for these E2EE communications.

Use of the Signal Protocol will not be a requirement for interoperability, but whatever protocol is used by a third-party messaging app or platform, it will need to show they offer "the same security guarantees as Signal". To communicate security to users, WhatsApp is introducing a new "end-to-end encrypted" label that will be added to secure chats.

Continue reading →

Catching up with just about every other messaging app currently available, WhatsApp has finally expanded the range of text formatting options it offers.

Before you get too excited, though, temper your expectations -- you're not being given access to word processor-like options. Joining the existing bold, italic, strikethrough and monospace options are new code, quote and list options complete with a new batch of text-based shortcuts.

Continue reading →

WhatsApp has launched a new way to help protect your sensitive conversations, extending the capabilities of Chat Lock which rolled out earlier in the year.

The newly added feature makes it possible to both password-protect and hide those chats you don't want anyone else to see. These hidden conversations can only be accessed by those who know of their existence and who have the necessary code to make them visible.

Continue reading →