Garmin confirms a ransomware attack took its systems offline

As expected, Garmin has confirmed that the ongoing outage that affected many of sport and fitness firm's services was the result of a cyberattack.

In a brief statement the company explains that the attack encrypted some of its systems on July 23, and then goes on to explain what happened and what was affected:

As a result, many of our online services were interrupted including website functions, customer support, customer facing applications, and company communications. We immediately began to assess the nature of the attack and started remediation. We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen. Additionally, the functionality of Garmin products was not affected, other than the ability to access online services.

Affected systems are being restored and we expect to return to normal operation over the next few days. We do not expect any material impact to our operations or financial results because of this outage. As our affected systems are restored, we expect some delays as the backlog of information is being processed. We are grateful for our customers’ patience and understanding during this incident and look forward to continuing to provide the exceptional customer service and support that has been our hallmark and tradition.