Microsoft Store introduces replacement components for Surface devices
In an era of disposable technology, where planned obsolescence seems to be the norm, Microsoft is charting a different course with some of its Surface computers. You see, starting today, the Microsoft Store is making replacement components for Surface devices readily available. With the introduction of these replacement components, Microsoft is making significant strides towards empowering customers to extend the lifespan of their Surface devices in a cost-effective and sustainable manner.
To assist customers in their repair journeys, Microsoft has created a dedicated section on their website (found here). This resource hub provides comprehensive troubleshooting information and self-repair guides tailored to Surface devices. It also offers a convenient list of available replacement components, categorized by device. For those seeking the right tools for the job, Microsoft has partnered with iFixit, a reputable provider of repair resources and tools.
Microsoft's decision to hide KB identifiers from some Windows update support documents is unhelpful madness
For years, Microsoft has used KB identifiers (or knowledge base identifiers that take the form KBXXXXXXX) to refer to updates for Windows. As well as being a handy means of identifying a particular update, it also provides an easy way to cross reference the same updates across various pieces of documentation.
But last month Microsoft announced that it is changing the system. The company is not getting rid of KB identifiers, but it is changing the way they are used in release notes and support documentation. In many instances, the KB identifier will be hidden in the source code of web pages -- something even Microsoft concedes is "not ideal".