Point solutions: The good, the bad and the ugly
Organizations in the digital age live and die by their ability to provide customers with 24/7 access to revenue-generating services, including -- but not limited to -- online checkout and reservation portals. If a consumer were to pull back the curtain in front of these daily activities, they would find a dedicated team of site reliability engineers (SREs) and DevOps engineers working in tandem to improve system performance and maintain availability. But why all the fuss about availability?
The answer to that question is hopefully apparent if you are an IT leader. The number of digital buyers in the U.S. has skyrocketed in the past five years. Companies without the digital infrastructure to support this influx of traffic will inevitably lose out to the tune of millions of dollars in revenue per year. Simply put: maintaining availability is mission-critical.