New solution helps track hybrid mobile app performance

Gartner predicts that by 2016 more than 50 percent of mobile apps will be hybrid, combining elements of both native and Web applications.

This allows apps to benefit from the portability of HTML5 Web apps along with a container that allows access to a device's native features. For businesses they offer faster development with easier updating and management.

To help realize these benefits, mobile app intelligence company Crittercism is launching a new extension to its iOS and Android SDKs that tracks the real-time user experience, performance issues and diagnostic data of hybrid apps.

"We've seen tremendous activity in hybrid app development among our customers in recent years, and the challenge has always been understanding user experience," says Robert Kwok, chief technology officer and co-founder of Crittercism. "Many times performance issues can arise as users transition between the static, native side of an app and the more dynamic Web side. Historically, two separate agents, one on the mobile device and the other on the server, have been used to attempt to monitor hybrid, but this approach is cumbersome and offers an incomplete picture of user experience. Crittercism's new single mobile agent unifies the monitoring of the disparate parts of a hybrid app so that companies can better understand and optimize their customers' journey".

The new hybrid solution can be combined with Crittercism's Business Transactions feature, which allows customers to focus on mission-critical user work flows. For hybrid apps these work flows may span both the native and Web portions so there's a need for unified intelligence.

More information on hybrid support can be found on the Crittercism blog.

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