Driving a people-first approach to digital adoption
There’s no doubt that change is stressful; it’s how organizations handle it that makes all the difference. The key to making it a success comes down to reducing as much friction as possible through understanding the customers day to day use cases, creating a sound communication plan, and providing a realistic timeline for delivery.
If you’re looking to implement new technologies, that’s where a robust user adoption strategy needs to come in. Its role is to lay the groundwork for a positive experience, while mitigating the negative connotations that come with change. In doing so, it will help employees to embrace new tools, use them to their full potential and ultimately improve working practices. A successful user adoption strategy starts with understanding the problem, the people, the processes and how the new ways of working are going to affect the user -- before the change happens. This helps to ensure that the roll-out is smooth, cohesive and everyone has the same expectations.
Mitigating the three types of non-malicious insider risk
Some people do not see the big picture, thinking there is only one type of insider risk (i.e. malicious). As a result, they often think that mitigating insider risks can be done with a one-size-fits-all approach. That is a fallacy. To counter that myth, let's shed a little light on the different types of non-malicious insider risks and what companies can do to prevent them from becoming an insider threat (i.e. malicious).
There are three different types of non-malicious insider risks, and each one requires a different approach to mitigation. According to MITRE, the three types of non-malicious insider risks are:
What is Software Asset Management? And why should you care?
So much software, so little oversight! That may be how many IT departments are feeling lately. According to MarketsAndMarkets, the global Software Asset Management (SAM) market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 18.1 percent to $4.8 billion by 2026, up from $2 billion in 2021. Gartner also reported that enterprise spending on software is projected to increase by 9.3 percent in 2023.
The rapid growth of software in the enterprise has been spurred on by several factors:
It's time to retire the old-school risk mitigation processes and embrace new fraud-proof technology
eCommerce presents merchants with an incredible opportunity to distribute their products and services and assert the global market -- but with that, the risk of fraud increases. And online fraud figures are higher than they have ever been.
Payment Service Providers (PSPs) are responsible for mitigating these risks to protect their merchants and consumers. For a long time, PSPs have relied on in-house risk departments to detect, prevent and reduce risk on behalf of their merchants.
Three trends to watch in the growing threat landscape
It’s no secret that the threat landscape is rapidly changing. Securonix Autonomous Threat Sweeper (ATS), for example, observed 1,588 global cyber threats over the past year. With new threats on the horizon daily, industries around the world are scrambling to protect their businesses. The good news is that the cybersecurity industry has been steadily evolving to meet those threats.
With increased threats comes a greater need for advanced security measures. Companies can no longer rely on the achievements of the past, which drives continuous industry innovation. This evolution fuels three key trends emerging within the cybersecurity industry to meet the needs of organizations in the growing threat landscape.
Education, not a watchdog, should power AI regulation
Earlier this year, several prominent tech leaders came together to sign a letter advocating for pausing development of advanced AI models, citing their potentially "profound risk to society and humanity”. This was swiftly followed by British Prime Minister Rishi Sunak proposing the creation of a new UK-based watchdog dedicated to the AI sector.
Although the move garnered mixed responses, an essential aspect seems to have been overlooked amid this debate -- a legislation-led institutional may not be the most effective or comprehensive approach to regulating AI.
Does the UK really have the potential to be an AI superpower?
Earlier this year, Prime Minister, Rishi Sunak, announced his desire to cement the UK as an AI superpower. And it has been all hands on deck since then with an AI summit set to take place in November, government funds being channeled into research, and ongoing discussions around regulation. The UK is certainly determined to secure a podium position in the AI race.
It isn't difficult to understand why such high importance is being placed on AI at a governmental level. Predicted to increase UK GDP by up to 10.3 percent by 2030 -- the equivalent of an additional £232 billion -- embracing AI could hugely benefit the economy, whilst also boosting productivity and efficiency for businesses of all sizes and sectors. In the current economic climate, when all budgets are squeezed and workforces are stretched, AI has the potential to be hugely transformative. As Plamen Minev, Technical Director, AI and Cloud at Quantum, explains:
The (not so) secret behind successful DEI programs: build in diversity, equity and belonging, don't bolt it on
Why do organizations launch diversity, equity, and inclusion (DEI) programs? Simple: It's the right thing to do. Equity and inclusion are basic human rights. DEI is also better business. Multiple studies show companies highly rated for DEI enjoy superior employee engagement and belonging, EBIT margins, total shareholder return, revenue growth, and change agility.
DEI is clearly a slam-dunk must-have. In an HR context, DEI is the philosophical core of building and creating equal career development opportunities for all employees.
What to look for in a third-party vendor while cutting budgets
At the end of 2022, many companies (83 percent) feared a recession in 2023, with 60 percent of enterprise-level and 45 percent of SMB-level businesses preparing by tightening budgets, reducing non-essential spending, renegotiating payment terms and other strategies. Yet SWZD’s 2023 State of IT Report also found that over 50 percent of companies planned to increase YOY IT spending, with budgets expected to grow 13 percent YOY.
That same report indicated that 23 percent of companies had already implemented -- or planned to form -- strategic partnerships.
The future of AI lies in open source
I'm almost getting sick of hearing about AI and its ability to change the world for the better, for the worse, for who knows what? But when you get to the heart of what AI is and how it can be applied to unlock value in businesses and everyday life, you have to admit that we're standing on the edge of a revolution. This revolution is likely to change our lives significantly in the short term, and perhaps tremendously so in the medium term.
It wasn't that long ago I felt short-sold by the promise of AI. About eight years ago I saw someone demonstrating a machine's ability to recognize certain flowers. Although impressive, it was a clunky experience, and while I could imagine applications, it didn't excite me. Fast forward a few years, my real moment of surprise came when I found thispersondoesnotexist. My brain couldn't work out why these were not real people, and it stuck with me. My next big moment was podcast.ai and their first AI generated discussion between Joe Rogan and Steve Jobs. But just like everyone else on the planet, the real breakthrough was ChatGPT and the conversation I had with the 'Ghost in the Machine'.
How financial services cyber regulations are hotting up for API security
Financial services firms deploy an increasingly complicated mix of technologies, systems, applications, and processes to serve customers and partners and to solve organizational challenges. Focused heavily on consumer hyper-personalization, banks are evolving more and more digital assets and services to meet and exceed growing customer experience expectations.
As a result, the modern banking environment is heavily reliant on APIs to the point that they are now indispensable. APIs allow financial banks to connect with their ecosystem, while inspiring innovative developers to create new products, improve existing services, and work more efficiently.
Why composability is the key to delivering outstanding digital experiences
In today’s fast-paced digital world, it’s tough enough for organizations to attract customers and keep them loyal let alone to build sustainable and profitable growth. Being up against competitors that invest further in tech, it’s a challenge to deliver the innovative and highly personalized experiences customers expect.
One of the biggest tech drivers for digital experiences, a Content Management System (CMS), is the digital transformation tool for elevating digital experiences. With the availability of modern (hybrid and/or headless) CMS , brands are realizing they need to reassess their approach if they are to deliver for users’ expectations and evolving business requirements.
Technology is a powerful tool for mitigating increasing business costs
Given rising inflation and a gloomy economic outlook for many companies in the UK, optimizing expenditures and cutting costs is essential to ensure the business continues to function effectively. It is imperative to maintain competitive performance, and controlling costs is often a critical step in obtaining robust business operations alongside operational efficiency.
Adopting the appropriate technology can drastically reduce the time invested in labour-intensive tasks, minimise human mistakes, and guarantee that projects are brought to fruition effectively, enabling a business to do more with less. As a result, your business will be better equipped to perform more proficiently, reduce expenses, and strengthen communication with customers and employees.
You're not already using zero trust authentication? Why?
Despite their weaknesses, many organizations continue to rely on a fundamentally flawed traditional security approach that exposes their systems, their data, their users, and their customers to significant risk. Yes, I’m talking here about passwords.
While password practices may have remained a security staple over the decades, the proliferation of digital services offers rich pickings for cybercriminals. Using various methods to gain access to digital accounts, cyber criminals typically target passwords to conduct an attack or account takeover. That’s because passwords are easy to steal and share.
Diagnostic fatigue is causing havoc on cyber efficiency
We can all agree that the effective detection and diagnosis of security threats is a fundamental component of cyber resilience. After all, you cannot protect yourself against what you can’t see, right? With organizations rapidly bolstering their security programs and allocating significant investments to advanced technologies to increase visibility into threats and exposures, many have made notable strides in their ability to expedite the detection of abnormal behavior within their environments. However, this hasn’t come without a cost.
Monitoring and threat analysis capabilities are deployed widely across most modern organization's technical infrastructure. Everything ranging from firewalls to email filtering and credential scanning. And the laundry list is proliferating as attackers leverage other weaknesses to spy on and steal data. This is where we begin to encounter challenges. Wading through these alerts, diagnostic analysis and remediation insights has caused a great deal of strain on cyber efficiency and security teams.
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