Comms providers believe AI will improve operational efficiency
More than half of telecom and IT engineers responding to a new survey believe the use of AI will improve network operational efficiency by 40 percent or more.
In addition the study from Ciena, with research by Censuswide, shows an overwhelming 85 percent of respondents express confidence in communication service providers' (CSPs) ability to monetize AI traffic across networks.
CSPs align with enterprise cloud strategies
Cloud transition plans have dominated the CISO agenda for the past decade, accelerated by the rapid shift to working remotely. Now, cloud infrastructure and strategies have moved far beyond the initial reactive approach of the last few years and into a revenue-generating, proactive investment for all modern businesses. Communications service providers (CSPs) are aligning their services and networks to support this trend and most are reporting a positive outcome related to the cloud transition of their enterprise customers.
As technology evolves and digital transformation plans continue to accelerate, enterprises that want to stay competitive are transitioning a portion of their infrastructure to the cloud, focusing on finding the right mix of cloud services to support their mix of applications as well as their current and future plans. These enterprises are looking to communications service providers to help them manage a complex multi-cloud environment as well as including CSP cloud services in that mix.