Predictions

As we enter 2024, IT professionals find themselves at a pivotal moment, grappling with a trio of formidable challenges: the rapid evolution of artificial intelligence (AI), the phasing out of traditional cookies, and ongoing staffing shortages.

These developments are not merely altering the IT landscape but are also necessitating a reevaluation of strategies across businesses. In response to this dynamic environment, IT teams must pivot towards adopting scalable, AI-integrated customer data management systems.

With ever increasing numbers of smart devices in our homes and workplaces, the Internet of Things has become an established facet of everyday life.

But like the rest of the technology industry the IoT isn't standing still. Here are some expert views on the opportunities and risks it's likely to present in 2024.

Enterprises are major users of technology and it impacts on most areas of their operation. The big challenges in recent years have come from the switch to remote and hybrid working, and new technologies like generative AI.

So what can we expect enterprise IT to face in 2024? Here are some expert views.

Technologies like AI are set to impact on many industries but perhaps more than most on healthcare. This is also an industry that's uniquely attractive to hackers thanks to the mix of personal and scientific information that it holds.

So how will healthcare benefit -- or suffer -- from technology in 2024? here's what some experts with their fingers on the pulse think.

Despite moves towards other means of authentication passwords are still widely used, making protecting digital identities a problem.

But identity affects other areas too, such as being able to verify content and devices, things which are likely to come more more into focus as we approach significant elections in the US and UK. Here are some expert views on the identity landscape for 2024.

Whether it's due to high-profile attacks or new defensive technologies, the world of cybersecurity is never far from the news.

Here is what some industry experts think the cybersecurity trends will be in the coming year.

2023 rapidly became 'The Year of AI Panic' as governments and the press entered into an AI frenzy.

Progress in Generative AI, spearheaded by GPT4’s release in March, offered users incredible tools with a visible utility and practical benefit. Its impact could be felt across their personal and business lives. From that point there has been a buzz around AI with a snowball effect across the media fueled by sudden engagement from the most senior levels of government across the planet. 2023 has seen the AI train fly across our screens, and the pace of developments from a technical, policy and regulatory perspective has been almost impossible to keep up with. So too has the FUD -- fear, uncertainty and doubt that accompanies disruption.

Although quantum computing is still some way from commercial reality for most people and organizations, the technology is developing.

Many of the concerns surrounding it are about what a world of post-quantum computing might mean for cybersecurity. We asked industry experts what they think is in store for quantum in 2024.

AI, particularly widely available tools like ChatGPT, has made big waves in 2023. Is this set to continue into next year or will we see a different approach to using the technology?

Here are the views of some industry experts.

The high costs, both financial and reputational, of dealing with a cyberattack along with tighter regulations that means attacks must be reported have meant that many more organizations are seeking to protect themselves with cyber insurance.

This is still a relatively new and developing field, so what do industry experts think we'll see in the cyber insurance market in 2024?

The cloud has become a familiar feature of most computing environments over the last decade, but that doesn't mean that the technology is standing still.

Here are some industry expert views on what we can expect from the cloud scene in 2024.

As with many other areas this year, software development has been greatly influenced by the rise in AI. But that's not the only area where things are changing.

Here’s what some industry experts think the development sector has in store for 2024.

In recent years, the financial sector has seen some of the biggest changes in the way technology is used. New regulations and disruptive technologies like blockchain, along with the rise of open banking, have seen traditional players scrambling to keep up with more agile newcomers.

So what does the fintech sector have in store in 2024? Here are the views of some industry experts.

The technology landscape has evolved significantly over the last year with the introduction of technologies such as ChatGPT and other generative AI tools taking the market by storm, while raising concerns about data security and more.

As we move forward into 2024, we anticipate that the impact these new technologies have made this year means they will continue to pave the way forward, with AI remaining a hot topic in the industry, while data security concerns rise around it.

We’ve already had the first major API-related cybersecurity incident for 2023, and the year has barely started. The T-Mobile API breach exposed the personally identifiable information (PII) of 37 million customers. The API attack had been going on since November but was not discovered and disclosed until January 19, illustrating the threat of the "low and slow" approach of API attacks, which are increasing at a steady pace. Following research by Sam Curry that uncovered hundreds of API vulnerabilities in the automotive industry -- from Mercedes-Benz to Nissan to Kia to Ferrari and more -- it’s not surprising that 2023 has been dubbed "The Year of API Security."

Unfortunately, threats do not stop at API security. Today’s organizations -- and the world -- face inordinate security risks. What other threats and trends can we expect to see in the coming year?