Deepgram launches improved AI-based voice transcription for enterprises
Accurate voice transcription is important for enterprises, whether it's to ensure appropriate responses or create accurate records.
However some situations make this challenging to achieve -- where there are multiple speakers or noisy backgrounds, for example. With the launch today of Nova-3, its most advanced speech-to-text (STT) model to date, Deepgram is looking to offer greater accuracy along with self-service customization to tailor results for industry-specific needs.
Meet Daisy, the AI granny designed to waste scammers' time
We all know how frustrating it can be to get scam phone calls, whether they're pretending to be your bank or trying to claim your computer needs fixing.
Of course it can be fun to keep them talking and string them along for a while, but most of us don't have the time to do that. Now though UK telco Virgin Media O2 has created an AI pensioner specifically designed to waste the scammers' time so we don't have to.
'Yo quiero' Voice AI: Taco Bell enhances U.S. drive-thrus with new technology
Yum! Brands, owner of Taco Bell, has announced the expansion of its Voice AI technology to additional drive-thru locations across the U.S., aiming to equip hundreds of stores by the end of 2024. This development is part of a larger plan to eventually deploy Voice AI technology in Taco Bell drive-thrus worldwide.
The Voice AI technology, already operational in more than 100 Taco Bell drive-thrus across 13 states, seeks to streamline operations for team members and improve the ordering process for customers. The reported benefits include reducing the workload for team members, enhancing order accuracy, providing a consistent and amiable customer interaction, and decreasing wait times, which collectively contribute to Taco Bell's and Yum! Brands' growth objectives.