Intuit to Test 'Zephyr' Helpdesk Software

Intuit is beginning beta tests on a new build of its Track-It! Software code-named "Zephyr." Zephyr is the second test Intuit has conducted since it obtained the product by acquiring Blue Ocean Software.

Track-It! is helpdesk software that permits small and medium sized businesses to maintain infrastructure consistency by automating what are often time consuming, manual processes.

Track-It! takes inventories, tracks assets, monitors incidents, and manages knowledge base tools and software delivery.

Version 6.0, formerly code-named "Athena," was the first Intuit-branded release of the product, and a key element of the company's "Right for My Business" software strategy.  Athena brought with it new interface designs, faster data exports for reports and sharing, and quicker asset audits.

The Zephyr beta will last through June, 2004. Testers can sign up at Intuit's external testing site.  Intuit did not return requests for comment.