RIM confirms BlackBerry e-mail outage
Research in Motion said this morning that North American customers could be experiencing delays receiving e-mail on their BlackBerry devices today. Betanews has seen the outage first-hand: E-mails have not been reflected to one of our BlackBerry devices since approximately 8:20 pm ET yesterday.
Though the specifics of the outage have not been detailed yet, the problem is isolated to RIM's BIS push e-mail services; and voice calls, Web browsing, and text messaging are not affected, the company has said.
"Our technical teams are working to resolve this issue for those impacted. Phone services, browsing and PIN-to-PIN messaging are not impacted. We apologize for any inconvenience," Research in Motion said.
Customer complaints in BlackBerry forums started rolling in at around 7:00am EST, and have continued throughout the morning. Twitter is currently full of individual reports confirming the outage all over the United States and Canada.
There is currently no estimated time of repair for the issue. Betanews continues to investigate.