5 ways artificial intelligence is changing the future of work

The proliferation of artificial intelligence (AI) is changing everything about the way we live, shop and communicate. From Amazon’s incredibly helpful recommendation engine, and Target’s startlingly accurate pregnancy predictor, to the diagnosis and prediction of medical conditions, we’ve become simultaneously slightly creeped out, yet also somewhat dependent, on AI.

In some cases, it’s become so seamlessly woven into our daily lives that we hardly even notice. For example, Apple’s QuickType keyboard, which suggests the next word based on the context of your message, is an AI technology that many of us rely on every day without even realizing it.

These are all fine and good, mostly because they make our lives easier and more comfortable. But, when it comes to considering AI’s impact on our jobs, people are concerned. According to a Pew Research survey, more than 72 percent of Americans worry that AI technology will take over their job and fear that it might make them obsolete.

Fortunately, the evidence indicates otherwise. According to Gartner Inc., AI will create more opportunities -- some 2 million net-new jobs -- by the year 2025. In the same way the computer software industry changed the way we work in the late 80s and early 90s, making us more efficient and productive and creating a new, billion-dollar industry, AI will have a similar effect, generate $2.9 trillion in business value and helping us to recover more than 6 billion hours of productivity.

Instead of rendering humans not as important in the workplace, AI will actually make us more capable and useful, with automated solutions freeing up more of our time and talent for higher-value thinking and problem solving, strategizing and creating innovative solutions.

So, how will the workplace of the future look as AI makes further inroads? We’re already seeing some changes starting to take hold, and here’s a glimpse into what we can anticipate.

As we prepare for a future dominated by technologies including AI and machine learning, organizations of all sizes and in every industry must continue to invest in tools and solutions that give them the power to innovate and maintain sustainable growth in a highly-disruptive environment. Remaining competitive in the era of digital business will depend on the ability to be nimble and continuously improve in critical areas to optimize performance and continuously create value for customers.

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Erick Tai is co-founder and VP of Engineering at Reflektive, overseeing the real-time performance management platform’s development, innovation, expansion and feature delivery. With deep expertise in software engineering, front-end development and product lifecycle management, Tai is a hands-on leader who excels at inspiring his team in both strategy and execution.