Five ways 5G will impact hotels with the rise of the contactless era
Companies operating in the hotel and hospitality industry face strong competition from rivals when attempting to attract customers. The past 18 months have been difficult for the industry as well as the country as a whole. In the wake of the COVID-19 pandemic, the population is beginning to travel more extensively again, presenting an excellent opportunity to stimulate interest in a particular hotel destination.
The features and amenities a hotel offers can be the difference between serving satisfied guests who will happily return and disgruntled customers who are already looking for an alternative for their next trip. One of the features that a majority of travelers expect is connectivity for their mobile devices. Hotels that do not offer robust connectivity will not live up to the expectations of the majority of their customers.