Articles about downtime

Delivering IT infrastructure that’s highly available, performant and secure is paramount for organizations of all sizes competing in today’s dynamic application landscape. With applications at the core of business operations, users expect them to be available 24/7.

Keeping these applications online and responsive so users enjoy the best application experience is vital to organizations' financial, reputational and operational health. 

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Downtime-producing incidents such as application outages and service degradation are putting organizations at risk of losing up to $499,999 per hour on average, so it's no surprise they're turning to AI to help their responses.

A new State of DevOps Automation and AI report from Transposit shows 84.5 percent of respondents either believe AI can significantly streamline their incident management processes and improve overall efficiency or are excited about the opportunities AI presents for automating certain aspects of incident management.

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Over half of organizations say they have suffered a data breach in the past two years, an increase from 49 percent in 2022 and 39 percent in 2021.

In addition, a new report from Splunk shows 62 percent of respondents report that their business-critical applications have suffered from unplanned downtime due to a cybersecurity incident on at least a monthly basis, an increase from 54 percent in 2022.

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Three little words herald major impact (and fear) for organizations: churn, incident, and downtime. Given that Gartner reports companies might be at risk of losing up to half a million USD each hour from severe incidents (based on losses and time to remediate), boards should take the health of a company’s digital operations seriously. Thankfully, those responsible for digital operations and incident response have a plethora of capabilities and services at their disposal that can drastically reduce the impact downtime and instability has on their organization.

With a long recession forecast for the UK, leveraging these tools to better understand, plan, and predict is crucial. Achieving this state of operational maturity means businesses are equipped with the right analytics, communications, understanding, and ability to take action to manage all threats and incidents -- and try to prevent as many as possible from occurring in the first place. True operational maturity goes beyond the technology in place to also cover the people and processes involved. These ‘human’ elements are no less vital since they are associated with important metrics and outcomes such as hours worked, staff burnout, and attrition.

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