Why technology is key to managing mobile workforces

Workforces are increasingly mobile, but that presents a problem for businesses when it comes to controlling workloads.

Scheduling software specialist Skedulo and marketing company Column Five have produced an infographic showing how technology is key to managing field workers.

Key findings are that in 2020, the mobile workforce is projected to make up 70 percent of the total workers in the United States, with the healthcare industry leading the way. Ensuring mobile workers are at optimal efficiency and productivity is a top concern of 57 percent of field service organisations.

In addition, by 2018, 70 percent of field service workers are projected to be using a mobile device (phone, tablet, or hybrid device) as part of their job. Mobile workforce automation software is the key to managing all this and 46 percent of companies who aren’t currently using it say they plan to do so in the near future.

You can see more in the full infographic below.

Image Credit: Juice Team/Shutterstock