The development team behind Audacity learned the hard way that people do not take kindly to the introduction of telemetry, particularly when communication is poor.
- Audacity bows to public pressure and says it will NOT collect telemetry data from users
In the introduction to fairly lengthy post that apologies and explains without either grovelling or patronising, the team says:
There is quite some detail given about the meaning of what is mean by different elements of the new policy and the telemetry involved. The Audacity team is eager to be seen as being open with its users, and keen to make it clear that there is nothing untoward going on.
The posting is summarized as:
- Phrasing has been adjusted to remove ambiguity or aid in transparency, in particular that we do not collect any additional information for law enforcement or any other purpose
- We have explained the purpose of the two networking features, error reporting and update checking
- We have removed the provision that discourages children under 13 years old from using Audacity
- We have made some changes to how we process error reports to ensure that we never store any potentially identifiable information
Addressing some of the accusations that have been leveled at it in recent times, Audacity says:
The post concluded by reiterating the apology, and inviting questions to be posted from anyone with concerns.