Derrick Wlodarz

The case against cyber censoring the Islamic State vermin

IS flag

There's a reason we are in a cultural, military, and cyber messaging war with a twisted group called IS -- still widely called ISIS, its old name. It doesn't call itself HISIS; they don't claim to represent Hinduism. Nor BISIS; they aren't Buddhist radicals. CRISIS and JISIS would also be incorrect, since they aren't Christian or Jewish radicals, either.

They may not represent mainstream Islam, but they wholeheartedly believe in their evil calling to establish a global Islamic caliphate based on a radical Sharia ideology -- affectionately and simply called the Islamic State.

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Why is Dell crippling its low end server RAID cards?

Speed Bump Sky Warning Sign

When scoping out new servers for customers, we usually look towards Dell, as their boxes have the right mix of price, performance, expandability, and quality that we strive for. RAID card options these days are fairly plentiful, with our sweet spot usually ending up on the PERC H700 series cards that Dell preinstalls with its midrange to higher end PowerEdge server offerings.

But recently we were forced into using one of its lower end RAID cards, the H200 PCIe offering. This internal card was one of the few dedicated RAID options certified to work in a refurbished server we had to put back into production, a Dell R210 1u rack unit. The specs looked fine and dandy in nearly all respects, except for one area that I like to avoid: the lack of dedicated battery backed flash cache.

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Migrating from Windows Server 2003: 12 best practices straight from the trenches

group young business it network server room solving help support

Most of us have hopefully managed to get off the sinking ship that was Windows XP. As much of a recent memory as that has become, a new end of life is rearing its head, and it's approaching fervently for those who haven't started planning for it. Microsoft's Windows Server 2003, a solid server operating system that's now about eleven and a half years old, is heading for complete extinction in just under 300 days. Microsoft has a fashionable countdown timer already ticking.

Seeing as we just finished our second server migration in a single week (a personal record so far), sharing some of the finer aspects of how we are streamlining these transitions seems like a timely fit. This braindump of sorts is a collection of best practices that we are routinely following for our own customers, and they seem to be serving us well so far.

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CallTower Cloud-Hosted Lync: PSTN-enabled VoIP UC without the mess [review]

man in cloud

A few weeks back, I finally had a really good chance at stress testing our company's still-fresh hosted Lync solution from CallTower. Merging calls. Transferring calls. Starting ad-hoc conference calls with clients. All the while IM'ing my internal staff and fellow clients, and checking voicemails that were coming through as MP3s in my email along with associated text transcriptions.

If you think I was sitting at the comfort of my desk with the power of a desk phone at my side, you guessed wrong. I was nearly 900 miles away from our home base in Park Ridge, out in the beautiful city of Stamford, CT helping clean up a messy VoIP rollout for a customer who needed some dire help.

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IT Systems Resiliency 101: What it means and 5 ways SMBs can adopt it

Broken chain

As overused as it may be, the old mantra still holds definitively true: you're only as strong as your weakest link. This goes for sports teams, business divisions, vehicles, and most anything else in life where multiple links make up the entity at large. It shouldn't be surprising that IT systems and networks follow the same logic.

Yet this very notion is what causes me to cringe when in discussions with new and existing clients. There is a large disconnect when it comes to the average small business owner, as to what technical improvements will actually lead to better stability and resiliency -- all encompassing what they truly care about: uptime.

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Windows Phone 8.1: Why I ditched Android and couldn't be happier


Of all the mobile platforms out there, Windows Phone 8.1 was literally the absolute last option I ever thought I would land upon. I had a burning hatred for Windows on the mobile side, seeing that I was forced into using a Pocket PC 6700 (Windows Mobile 5) years ago while working for a former employer. To say that experience soured my opinion of Windows Mobile is an understatement.

Frankly, and I don't care what the diehards say, Windows for phones prior to Windows Phone 8 should very well be erased from memory for anyone who had to deal with it. From unintuitive interface design, to cludgy touchscreen navigation with a stylus, it was a Picasso of a mobile OS for exactly all the wrong reasons.

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Why IT departments will soon be the exception, not the rule

nerd tablet geek surprise shock disbelief

For many organizations under 100 users or so, there has been a trend on the rise that is either decimating formal IT departments entirely, or trimming them down to bare minimum levels. Many in the IT industry wouldn't notice it, because, of course, they may likely be working for such a department themselves. It's hard to have an objective viewpoint when you're part of the status quo.

As an outside consultant, who works with a variety of organizations small and large, I see my clients and their support structures from a different lens. Being an outsider here has its advantages, namely in being able to see many of these IT departments for what they are.

Continue reading custom domain support all but dead come July 31, 2014

custom domains

After Google chopped off the umbilical cord from the oft-used Free Edition of its Google Apps suite back in late 2012, users were left wondering where they could take their custom email domain needs to. One of the best remaining alternatives was by far, Microsoft's free email service which I use in place of Gmail now. I penned an extensive how-to piece on getting working as your own custom domain host for email last year.

How the tables have turned in just over a half year. In an about-face, Microsoft recently announced on its custom domains page for (called the Windows Live Admin Center) that it is no longer accepting new applications for the service. PC World and ZDNet actually reported on this back in April, but I have been so busy with client work that I forgot to post this news over here for all the curious potential custom domain converts.

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Skype vs Lync: The case for killing off Skype

No Skype

As we enjoy the restive Memorial Day weekend here in the States, I finally have a chance to relax from the hustle and bustle of tech consulting life. In my leisurely net browsing, I came across an interesting conundrum raised in an article I stumbled upon at ArsTechnica by Peter Bright titled simply "Lync 2013 is everything that Skype should be. Why do they both exist?"

It's a very intriguing question that led me to think a bit deeper about this admitted two-face coming out of Microsoft. This is especially true for me because I've had the chance to get knee deep into Lync since we ditched Google Apps in favor of Office 365 last year.

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TechEd 2014 Wrap-Up: 12 major cloud announcements; zero big on-prem news

Cloud storage

As a yearly event geared towards my neck of the woods, the IT pro community (non-developers!), TechEd is the sort of Microsoft-focused conference that resonates with me. It's the one large event solely dedicated to the products and technologies I am knee deep in consulting customers on.

While most Microsoft watchers may not have caught it outright, did anyone notice the subliminal theme that arose? All of the major product announcements at the conference were planted in some facet of Microsoft's growing cloud landscape. Before anyone jumps on me for being technically inaccurate, yes, they did announce a few news items based around their traditional on-prem products.

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Why tablets are failing miserably in higher education


While Apple and Google are fighting a FUD war for the hearts and minds of K-12 campuses, there's one area of education that neither has been able to penetrate with success: higher ed. Specifically, I'm referring to the conglomerate of colleges and universities across the US (and likely abroad).

That's because for all their love in the media, tablets have yet to prove their weight when it comes to deep research and content manipulation in the classroom. Real student work comes in the form of content creation, not consumption -- an area Google and Apple are endlessly infatuated with.

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5 areas that need improvement in Office 365 Outlook Web App


Microsoft's timing on a blog post released today, provocatively titled "Outlook Web App provides more efficient calendar delegation and management than Gmail," is rather ironic. That's because I was gathering some thoughts on the areas in which this tool still needs improvement and is lacking. So while Microsoft is busy tooting it's own horn, I'm going to turn up the heat a bit for a reality check on the part of 365 I spend the most time in daily, which is OWA.

Don't get me wrong -- I absolutely love OWA in Office 365 and have been using it primetime since my IT company ditched Google Apps late last year. But it's not without its rough edges.

Continue reading How Washington's IT project Leviathan failed us, and here's how we fix a broken system


Government IT projects have a tendency to fall on their rear ends more often than not. After the miserable debacle that was last October, I made the case for why the larger than life public face of Obamacare had zero chance of succeeding in original form. Fast forward six months, and after some contractor firings and a public about face consisting of a "tech surge", the website is finally working at nominal levels.

That's not to say no one didn't take the fall for the mess of this bungled IT project gone haywire. The former head honcho of the US HHS, Kathleen Sebelius, had no choice but to step down and take the hushed blame for the mess that unraveled under her command. Publicly, the story goes that she stepped down on her own will. Behind the scenes, I highly doubt this was the entire story.

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Hey Microsoft: Stop caving in to the XP holdouts


Microsoft shocked the IT world this past week by making the cardinal mistake: releasing another XP patch after support officially ended. While I think Redmond makes a lot of mistakes, from licensing nightmares to marketing blunders, this particular move really irks me.

That's because it not only sets the wrong precedent, but it's a direct slap in the face to those fighting the good fight in helping eradicate XP. Specifically, IT pros like myself. As a consultant for my clients, I've been knee-deep in the conversations that Microsoft can't have directly with its customers. You know, the ones actually in the trenches -- not those just sitting in the comfort of their Redmond offices?

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Why Microsoft's Perceptive Pixel is the coolest touch TV you can't buy (yet)

perceptive pixel

It's tough for me to get too excited about TVs these days. I'm past the glitz of the 3D craze. And "large" 60 and 70 plus inch screens are neat, but after enjoying a 114" viewing area thanks to my home projector the last few years, anything smaller pales in comparison.

Yet when I got to try out an 82" Perceptive Pixel touch TV at Microsoft's Chicago offices earlier today, I couldn't resist wanting one for my own condo or even office. It's that unique of a TV screen, and if when it goes mainstream, it will completely change the way we view interactive entertainment displays.

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