What you need to know about the shared services strategy


Functional shared services can bring so many benefits to all sorts of organizations. Whether it’s cutting labour costs thanks to location-driven arbitrage, making services like HR and finance standardized and streamlined, or giving all internal customers the same high-quality experience, there’s a lot that shared services can bring to your company.
Most importantly of all, though, they can help to both cut down on unnecessary expenditure and increase company growth- making them the smart choice for any organization that wants to get ahead of the competition. However, have you ever thought about the extra benefits that you could reap by taking things one step further?
What you need to know about chatbots


As consumers become bombarded with more and more advertising both online and in the real world, the challenge of directly appealing to customers is a challenge facing businesses both large and small.
Combining the intelligence of machine learning and AI systems with the personal touch of technology platforms such as instant messaging apps or mobile devices, chatbots could soon be the best way for businesses to directly reach out to their individual customers.
What you need to know about the shared services delivery model


Shared services delivery models are becoming increasingly popular in the business world, as a way of driving growth and increasing profit margins. However, not all of these models are up to the same standard. While some of the basic approaches might be suitable for smaller businesses, your best bet is to opt for one that allows the flexibility you need to grow successfully. To help you make the right choice for your business’s future, read on to discover just why flexibility is key in today’s highly competitive economy,
Inflexible shared services models essentially mean you are putting a cap on how much you can expand your business and keep up with customer and marketplace demands. Instead, you should look at crafting an advanced shared services organization, which can quickly react to marketplace and competitive changes to stay one step ahead of the game.
Recover from ransomware with Paragon’s Backup & Recovery 16 Free


How often do you hear "it won’t happen to me", which is the primary reason many of us do not bother to backup our data. Sure, like us you can store some of your most important files in the cloud, but that has storage limitations and none of us wants to spend time trying to salvage our computer when we’re pressed for time.
The rise of ransomware means your computer is vulnerable, even if you have the latest security software. Once your files are encrypted, short of paying the ransom, there’s little else you can do.
Giveaway: Get Advanced SystemCare 10.5 PRO (worth $19.95) FREE for a limited time


As Summer continues relentlessly, why not escape the sun and spent some time optimizing your PC? From today, 4 August 2017, you’ll be able to do just that thanks to our 48-hour Downloadcrew Giveaway, which is for a year’s license for Advanced SystemCare 10.5 PRO, worth $19.95.
This package contains an entire library of essential tools to help you clean up, optimize, maintain and secure your PC.
UK outsourcing market spend reaches £5.2 billion in 2017


The UK outsourcing market has enjoyed some of its strongest performance for several years, according to new figures released today.
The latest Arvato UK Outsourcing Index, revealed that the first six months of 2017 has been the most successful since 2012, with £5.2 billion worth of outsourcing deals in this time.
US senators reveal bipartisan effort to secure IoT devices


A bipartisan group of US senators have introduced a new bill to better secure Internet of Things (IoT) devices and to protect security researchers as they attempt to find vulnerabilities in these devices.
The Internet of Things Cybersecurity Improvement Act 2017 will require manufacturers that supply the US government with connected devices to comply with industry-wide security practices.
LogMeIn buys Nanorep to offer personalized user experiences


LogMeIn has revealed a major new deal which it says will help its services become smarter and more personalized than ever.
The privacy firm has announced that it will acquire the digital self-service, chatbot and virtual assistant company Nanorep to provide more personalized experiences for its customers.
IBM sets new record for tape storage


IBM has revealed a major step forward in its storage capabilities with a new world record.
The computing giant has revealed that researchers have been able to fit 330 terabytes of uncompressed data into a single palm-sized tape cartridge -- equivalent to around 201 gigabytes per square inch.
Facebook Messenger chatbots help companies boost sales


Chatbots on Facebook's Messenger have helped companies increase their sales more than expected, meaning the technology could soon become widespread.
The news was announced during Facebook's F8 keynote, with its VP of messaging products David Marcus discussing a number of big-name brands such as Sephora, SnapTravel and Tommy Hilfiger.
Facebook buys AI startup Ozlo to improve Messenger


Facebook has acquired an AI start-up as it aims to strengthen the artificial intelligence capabilities of its Messenger platform.
The start-up in question is called Ozlo. It is based in Palo Alto, California, and has roughly 30 employees, the majority of which will be joining Facebook in either Menlo Park, California, or Seattle, Washington.
Blockchain technology is an integral part of FinTech's future


Blockchain technology is perceived as "critical" for the future of financial services companies, a new report by Cognizant has shown.
A poll of more than 1,500 financial services executives from more than 500 companies worldwide found that 91 percent saw implementation of blockchain technology to be critical for the firm’s future.
Most IT departments in UK under pressure to reduce costs


IT departments across the UK will soon face major budget cutbacks over the next five years as companies try to get a handle on increased costs, new research has claimed.
A shocking 92 percent of IT departments are under pressure to reduce expenditure, according to a poll of over 900 IT leaders by Fuze.
Kaspersky (partly) launches its 2018 security products


Every year, with a rather confusing release schedule, Kaspersky’s global office will launch and announce their current range, but only in a select number of territories.
As an example, Kaspersky Internet Security 2018 and Total Security 2018 are available in the United States, Australia, Malaysia, but not in the United Kingdom, Europe and most other countries. The launch for the rest of the world will happen in early September when the products are fully localized.
Amazon suspends Blu smartphone sales over spyware concerns


Amazon has once again decided to suspend sales of the popular budget Android smartphone maker Blu as many of its devices came preloaded with spyware.
The Miami-based company has been suspended from selling its phones on the e-commerce site after cybersecurity experts at Kryptowire revealed that software on its devices was collecting sensitive user data and sending it to China.
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