How the IT infrastructure landscape is evolving [Q&A]
Earlier this year the MACH Alliance published new research looking at the evolving landscape of IT infrastructure, highlighting the growing importance of MACH technologies.
We spoke to Casper Rasmussen, MACH Alliance president, to find out about the key trends, insights, and implications shaping the digital landscape in 2024 and beyond.
How risk profiling can help prevent cyberattacks [Q&A]
Recent cyberattacks like Volt Typhoon, BlackCat ransomware syndicate, and NuGet serve as stark reminders of the critical importance of monitoring cyber risks as these attacks could all have been prevented.
We spoke to Randy Watkins, chief technology officer at Critical Start, to discuss why organizations must know the difference between cyber risks and threats, and how those enterprises that fail to mitigate against cyber risk will remain reactive, and ultimately fall behind their competitors.
Shadow SaaS -- a persistent problem and how to confront it [Q&A]
There's an abundance of apps and SaaS solutions readily available these days to make the lives of employees easier and perform many work-related tasks. And the list keeps growing, with the likes of ChatGPT and Gemini paving the way for more AI-driven virtual assistants.
This is all well and good, unless your organization doesn't sanction the use of the software in question, turning something seemingly innocuous into shadow SaaS -- and a security risk. We spoke to John Stringer, head of product at data loss prevention specialist Next DLP, to learn more.
The latest cybersecurity trends and how to guard against them [Q&A]
The cybersecurity landscape is a constantly changing one, with new threats emerging and old ones evolving. This makes it difficult for organizations to ensure their defenses are up to the task of properly protecting them.
We spoke to Balazs Greksza, threat response lead at Ontinue which recently published its first threat intelligence report, to find out about the latest threats and how organizations can address them.
AI and dataset poisoning -- are organizations prepared for the latest cyberthreats? [Q&A]
Although governments are issuing new guidelines for businesses to toughen up their cyber protection, cyberattacks remain a major risk, only growing in sophistication with advancements in AI.
With the continued integration of AI into systems, recognizing the threat that dataset poisoning presents is also an emerging concern. We spoke to Andy Swift, cyber security assurance technical director at Six Degrees to discuss the latest threats and how businesses can respond.
Adapting service and consultancy businesses to the boom in AI use [Q&A]
As more companies look to embrace AI technology, professional services and consultancy providers must make sure they're ready to help their customers respond to the opportunities that it presents. Indeed, professional services teams also need to look at how using AI in their own organizations can help them to adapt as well.
But how can they ensure that they take full advantage of what is on offer, and not just fall foul of the latest hyped technology trend? We spoke to Andy Campbell, director, solutions marketing at Certinia, to find out.
How collaborative learning and conversational intelligence are changing AIOps [Q&A]
Artificial intelligence is changing the way that we work with computers and in particular collaborative learning (CL) and conversational intelligence (CI) are set to reshape AI-powered operations.
We talked to Dr. Maitreya Natu, chief data scientist at Digitate, to discover more about what this means both for businesses and for the role of operations professionals.
Addressing open source security gaps [Q&A]
Organizations face significant challenges with open source security, primarily due to the rapid pace at which open source vulnerabilities are identified compared to the slower pace of remediation efforts.
This discrepancy creates a scenario where security teams are constantly trying to catch up, struggling against an ever-growing list of vulnerabilities that pose serious threats to their systems.
The risks and rewards of Active Directory modernization [Q&A]
Active Directory (AD) was introduced in the late 90's when corporate networking barely had virtualization and remote work, not to mention cloud services.
AD controls authentication and authorization to most of an organization's on-premises applications and data, and through synchronization and federation with Entra ID, Okta or other cloud identity provider (IDP) provides these same controls to cloud applications and resources.
How the rise of large graphical models can give enterprises a crystal ball [Q&A]
A new AI technology is emerging alongside LLMs -- Large graphical models (LGMs). An LGM is a probabilistic model that uses a graph to represent the conditional dependence structure between a set of random variables.
Organizations can use LGMs to model the likelihood of different outcomes based on many internal and external variables.
The critical role of load balancing [Q&A]
When the internet first emerged, the need for load balancers was mainly to optimize the growing use of PC servers and to support the surge in Web traffic. Their basic functionality was designed to pool server resources to meet this demand.
Load balancers have come a long way since, becoming broadly accepted as essential for evolving IT infrastructure and the exponential growth of apps.
How cloud optimization can fight rising costs [Q&A]
Cloud costs have been rising of late, making it vital that enterprises get a grip on their cloud networks and ensure they’re optimizing them to get the best value.
We spoke to Atif Khan, CTO of infrastructure on demand company Alkira, to discuss how businesses can manage their cloud assets and keep spending under control.
AI's impact on the startup and innovation ecosystem [Q&A]
Early stage businesses face many challenges. Not least of these is selecting the right technology solutions, something made even more difficult by the emergence of new technologies.
We spoke to Paul Pluschkell, founder and CEO of StartupOS, to find out about how AI and other technologies can impact on new businesses.
Why cloud attacks no longer need malware [Q&A]
As organizations have come to rely more on the cloud, it's become an increasingly attractive target for cybercriminals seeking to steal data or extract ransoms.
In the past this has involved the use of malware, but as attackers get more sophisticated there’s a move towards different types of attack. We spoke to Shai Morag, SVP and general manager cloud security at Tenable, to discover more about these threats and how to tackle them.
Why software support AI chatbots should supplement, not supplant, human experts [Q&A]
Many enterprises have begun to rely more heavily on chatbots to provide software support, and this often means customers find it hard to get in contact with an experienced, human engineer when they encounter an issue that they need help resolving.
While this might save costs in the short term, it can seriously damage the company’s brand in the long term. We talked to Craig Mackereth, EVP, global service delivery at Rimini Street to find out about the overuse of AI chatbots for enterprise software support and ways that vendors could use generative AI to actually improve the customer experience.
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