Articles about Q&A

Meeting the challenges of digital transformation [Q&A]

digital transformation

More and more enterprises are looking to implement digital transformation projects. But often they underestimate the complexity of the task and the degree of change that it requires across the organization.

So what are the major challenges that these projects face and what can businesses do to overcome them? We spoke to Andreas Prins, VP of platform strategy at digital transformation platform Digital.ai to find out.

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How machine learning is changing digital marketing [Q&A]

Marketing compass

Increasingly customers expect personalized experiences that are relevant to their unique situations and needs. However, with the increased reliance on technology needed to provide this, the human angle can go by the board.

We spoke to Jon Perera, CMO at sales and marketing software specialist Highspot to learn more about how people, processes and technology can be aligned to offer optimum customer experience.

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What enterprises need to consider on the journey to digital transformation [Q&A]

digital transformation

Digital transformation is increasingly seen as a way for businesses to gain competitive advantage. It's often tied into the cloud and as-a-service solutions too.

But what do businesses need to take into account when starting on a transformation project? We spoke to Anthony Brooks-Williams, CEO of cloud data integration provider HVR Software to find out.

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How giving customers a better experience can build competitive advantage [Q&A]

happy customer

In a highly competitive world businesses can struggle to make themselves stand out from the competition. One of the ways they can gain a competitive edge is by providing a better customer experience.

But what does this mean in practice and how can organizations build better experiences? We spoke to Ross Freedman, co-founder and CEO of customer experience agency Rightpoint to find out.

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Protecting IoT and OT with zero trust and network segmentation [Q&A]

Industrial IoT

In recent years we've seen a surge in the numbers of IoT and operational technology devices appearing on networks.

But while this technology offers many advantages it also brings new risks, both for the devices themselves and the networks they're attached to. What can businesses do to benefit from the technology but still keep their networks safe?

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The impact of open source on security [Q&A]

DevSecOps

Open source software is commonly used to save time as it means developers don't end up repeating the same things over and over.

One of the key things about open source is that the source code is open to examination by everyone, In security terms this means it’s open to both the attackers and defenders.

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How technology can help protect against identity fraud [Q&A]

unknown identity

The COVID-19 pandemic has led to a tide of cybercriminal activity seeking to exploit things like government payments.

We spoke to Michael Magrath, director, global regulations and standards at anti-fraud and digital identity solutions company OneSpan to find out how governments and enterprises can use technology to guard against the threat.

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Securing the remote workforce during COVID-19 and beyond [Q&A]

keyboard padlock

The COVID-19 global pandemic has created a cybercrime playground. From phishing scams to ransomware to social media attacks, COVID-19-focused malware campaigns are on the rise. In fact, according to research from Zscaler, there's been a 30,000 percent increase in coronavirus-related attacks.

We talked with Mike Kelley, CSO at Navisite, to discuss why the current crisis is causing such a dramatic spike in cybersecurity activity, as well as ways organizations can secure their remote workforce and protect their organization from cyberthreats both now and after the COVID-19 pandemic comes to an end.

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How to move beyond the burden of legacy systems [Q&A]

legacy system

These days, companies are seeking to stay competitive and current by pursuing and succeeding at end-to-end digital transformation.

Successful digital transformation brings a myriad of benefits to organizations of all types, including operational efficiencies, improved customer engagement and digitally-enabled sales and service. However, organizations can't fully embrace and reap the benefits of digital transformation if they're still relying on their old legacy environment.

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How to protect against the latest payload-less social engineering attacks [Q&A]

Social Engineering

Social engineering is one of the most common approaches taken by cybercriminals in order to steal data or get users to install malware.

But a new generation of payload-less attacks is now starting to emerge. How can businesses protect themselves from these threats? We spoke to Evan Reiser, CEO and co-founder of email security specialist Abnormal Security to find out.

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How ransomware attacks are making the most of the COVID-19 crisis [Q&A]

Ransomware

Ransomware is a business that's thriving in the current climate, but what's behind this and what wider problems do attacks create for businesses?

We had a socially-distanced chat with Chris Morales, head of security analytics at network detection and response specialist Vectra to find out more.

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How businesses can benefit from process automation [Q&A]

Automation

As the robotic process automation (RPA) market heats up, more businesses are looking to bring RPA into their business processes, but where do they start?

Enterprises are in the dark about how to integrate bots into their existing processes, and those that go into the buying process without a clear vision will meet roadblocks.

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Why malicious domain registrations are a growing problem [Q&A]

TLD extensions

More than 16,000 COVID-19 related domains have been registered since January and while some are legitimate many have been set up to serve malware, create phishing pages, or scam site visitors.

And malicious domains aren't just a problem during the current pandemic, they're a growing issue across the internet. This is not helped by privacy rules which mean it's become harder for security researchers to use Whois to see who owns a domain.

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The factors that are hindering digital transformation [Q&A]

digital transformation

The majority of enterprises have at least explored their potential paths to digital transformation, if not already embarked on their journeys. But some are still struggling to leave the starting gate.

We sat down -- at a safe distance -- with Russ Kennedy, chief product officer at Nasuni to discuss what kinds of challenges enterprises are encountering when it comes to readying their businesses for the digital era.

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Why critical infrastructure businesses shouldn't wait for a cyber crisis to push for cultural change [Q&A]

Industrial computer system

Cybersecurity is important to any enterprise, but it's especially key to those that are delivering critical infrastructure.

But recent research from Nozomi Networks shows that often the development of a holistic security approach is being driven by events such as security breaches.

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