Sometimes we think email is taking over our lives. If you’re anything like ourselves, we find our day is spent answering support emails, often writing the same replies to different people.

Ideally, we’d deploy tools to write these replies for us. The next best option is a phrase automation tool, such as PhraseExpress 13, which has just received a huge update.

Cliqz has released Ghostery 8.0 for Chrome, as well as updates for Firefox and Opera users. The extension provides protection against tracking technologies and intrusive ads to boost browser privacy.

Version 8.0 implements a new heuristic approach to antitracking and ad-blocking, allowing the extension to protect user data based on behavior rather than relying exclusively on a known blocklist. The blocklist feature remains, and is joined by a simplified user interface as well as a handful of new advanced features to keep both novices and experienced users happy.

Vivaldi, the new web browser from Jon S. von Tetzchner, the former co-founder of Opera, is already available for Windows, macOS and Linux (x86/x86_64), but from today you can now run it on ARM based Linux devices, including Raspberry Pi.

The speedy browser offers useful built-in functionality such as tab grouping, screenshot capture, and ability to take notes. Part of Vivaldi’s appeal is it’s highly customizable, and the experimental new build offers even more options for tinkerers.

TeamViewer GmbH has released the final version of TeamViewer 13, its remote access tool for Windows, Linux and Mac computers, with ChromeOS, iOS, Android and Windows App editions.

The primary focus of version 13 is iOS screen sharing, which enables a technician to troubleshoot an iPhone or iPad from their desktop, in real time. Ideal if a customer has support query from the iPad and you need to guide them through solving their issue.

Everyone needs a partition management tool. Windows ships with its own limited tool, accessible under Disk Management, but it’s restricted in a number of key areas, not least its inability to move files to help with the repartitioning process.

AOMEI has just released a major update to its free partitioning tool: Partition Assistant Standard 6.6. It’s become our go-to partition editor, and version 6.6 makes it even more compelling than ever.

MacX MediaTrans is the ultimate iPhone/iPad manager that lets users backup and transfer data between iOS devices and Macs in two ways.

With cutting-edge tech, MacX MediaTrans delivers super-fast transfer speeds -- you can copy over 100 4K photos in just 8 seconds.

Let’s be fair, for reading a PDF your average end user will rarely need anything more than a simple reader, so Preview on the Mac or Edge on your Windows 10 PC will suffice.

For business users, portable document format files offer a method for sharing commercial-grade documents which can be marked up before they are sent to a printer. Indeed, if you share your PDF through the cloud, anyone can download, view, add a comment and save it back for others to read the comments and make changes.

Open-source sound recording, editing and mixing tool Audacity 2.2.0 has been released for Windows, Mac and Linux, around two years after version 2.1.0 made its bow.

Version 2.2.0’s highlights include support for themes -- with a choice of four provided, plus reorganization of the program’s menus, additional help buttons and a major code overhaul.

Foxit Software has released Foxit Reader 9.0, a major new version of its free PDF creation and reader tool for Windows PCs.

The new release focuses on improving the program’s accessibility with new single-key accelerators among other changes, but also adds a new single-column Reflow view and features notable updates to the program’s commenting features and search tools.

Keeping in touch with other users is essential for your business. We use Skype to keep in touch with contacts all over the world, from freelancers writers, through to key contacts.

With this in mind, all we want is a relatively simple tool that enables us to perform our business without distractions.

Microsoft officially pulled the plug on the free Windows 10 upgrade offer last year, but the truth is you can still get the new operating system free of charge if you know how.

There are two main methods. You can either simply upgrade using a Windows 7 or 8.x key, or you can go through the assistive technologies page. The latter option lets anyone who claims to use assistive technologies to upgrade for free, and works on an honor system. You don’t need to actually prove you have any kind of disability to make use of it.

Everyone will tell you that you really need to backup your data. It’s simply the easiest way to quickly recover your computer if you suffer from malware or even a ransomware attack.

Backing up your data also makes sense for testing new software. Make a system backup, test as required, then simply revert back to the previous state by restoring the backup.

There are a wide number of system optimization tools on the market, many with varying degrees of success. There are few we’d care to recommend.

With this in mind, we were pleased to hear IObit has released IObit Advanced SystemCare 11, its hugely comprehensive all-in-one PC optimization suite.

Install software and it’s soon out-of-date. Developers release rapid updates when they find issues, often reported by end users.

Having the latest version can be important. Software can conflict and slow your PC, be compromised, wrongly report information and need to be updated to support the latest operating system patch. Unless you’re prepared to go through every single installed application, it’s tricky to keep on top of the available updates.

The average Windows 10 user will never be aware of the privacy issues associated with the operating system and with every major update, these privacy rights are amended by Microsoft.

With the release of Windows 10 Fall Creators Update, your privacy is actually improving as apps will now require you to opt-in rather than opt-out of storing your location and other information. The downside is that these new privacy rights apply to apps from the Windows Store, so third-party tools will still abide by their own rules, privacy settings and EULA.