Articles about managed service providers

'Blame game' with service providers puts organizations at risk

Blame argument

Organizations are putting their critical operations at risk by enabling the widespread continuation of a 'blame game' culture between their IT teams and third-party service providers, according to a new report.

The survey from Dynatrace finds that 91 percent of organisations are still playing the blame game with IT service providers when problems occur. This increases the reliance on war-room-style meetings to identify and resolve the cause of problems, which extends the duration of incidents and creates tense workplace environments that heighten the risk of losing skilled talent.

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1Password launches global partner program

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1Password has launched its new global partner program today, aiming to enhance its suite of security solutions through strategic partnerships and support tools. This initiative is part of a multi-year strategy designed to provide partners with comprehensive access to 1Password’s security solutions and a toolkit of sales, marketing, and enablement resources.

The program is launching with key partners including Amazon Web Services (AWS), Arrow Electronics, Insight Enterprises, Microsoft, SVA, and many others. 1Password aims to grow its partner ecosystem further by adding more partners across North America, EMEA, and APAC regions.

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