Look back and look forward when walking into a new MDR relationship
The managed services market is bringing more and more providers into the mix, as an increasing number of organizations decide it makes fiscal and operational sense to outsource key functions, even those which traditionally have been considered especially critical, such as certain information security-oriented tasks. Perhaps the fastest-growing segment of service providers in this space is MDR -- managed detection and response.
The MDR concept is relatively young in the service provider space. MDR offerings are typically designed to augment your SOC (security operations center) function by providing detective and reactive tools and expertise. In some cases, it may even replace your tier one, or triage-level, security analysts, who are focused on reviewing and confirming the sometimes overwhelming flood of incoming security alerts.