Canonical Firefighting Support offers expert troubleshooting for Ubuntu Linux systems
Canonical has introduced Firefighting Support, a service specifically designed for organizations that manage their own infrastructure but require expert assistance for troubleshooting Ubuntu systems. This service, billed annually per node, provides rapid response times and comprehensive support, including Ubuntu Pro.
Firefighting Support ensures that customers receive help from Canonical Managed Solutions engineers within an hour of reporting a high-severity issue, facilitated through video calls. This service also includes Ubuntu Pro + Support, offering 24/7 assistance for selected products without additional fees, ensuring continuous and reliable support.
Canonical releases Ubuntu Linux 24.04 LTS 'Noble Numbat'
Following a short beta test period, Canonical today released Ubuntu Linux 24.04 LTS. Codenamed “Noble Numbat,” this version promises enhanced performance, security, and developer productivity. Available for download at Ubuntu’s official site, this release marks a significant update supported for at least 12 years, emphasizing Canonical’s commitment to long-term support.
Mark Shuttleworth, CEO of Canonical, highlighted the release’s focus, “Ubuntu 24.04 LTS takes a bold step into performance engineering and confidential computing to deliver an enterprise-grade innovation platform.” This version introduces TCK certified Java, LTS for .NET, and the latest Rust toolchain, catering extensively to developer needs.