Tellwise improves customer engagement with smart messages

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Effective sales campaigns are all about personalizing the message so that it's relevant to the customer. But generating this content can be time consuming.

Sales communication specialist Tellwise is launching a new Smart Message feature that helps sales professionals to more effectively communicate in a multi-channel and multi-device world.

Smart Message lets sales professionals generate a highly personalized content and collaboration portal for each of their customers as easily as creating an email. The messages can also be shared across social media sites like LinkedIn, Twitter and Facebook all from the same dashboard. This allows companies to stay in touch with a highly mobile and socially connected customer base.

They allow the sender to monitor how well a campaign is working as well thanks to intelligent notifications, collaboration features and behavioral analytics. A new interface lets sales staff manage all communications from one screen, putting sales reps in charge of their own campaigns.

"Today the sales journey is now defined by the buyer. We target helping our customers speed up the sales process while making interactions more meaningful by understanding the buyer point of view," says Conrad Bayer, co-founder and CEO of Tellwise. "As part of making communicating as simple as possible for both parties, we added these social, smart messaging capabilities to create a better multi-channel experience and help both parties get what they need in a more efficient manner".

The software allows existing content to be embedded and then promoted to almost any channel from a single location. It works across multiple devices too, allowing content to be delivered in mobile-friendly layouts.

Tellwise with Smart messages is delivered on software as a service form priced on a per user, per month basis. For more information visit the company's website.

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