BetaNews Staff

You cannot miss the signs of technological advancement in travel today. From mobile ticketing to biometric scanning at amusement parks, today’s business trips and family vacations look vastly different than in years past. Innovation has come just in time for the crowds -- Expedia Group reported a 40 percent increase in the number of people traveling for business and leisure since 2016, and this number is on track to grow in the coming years.

Behind the scenes, one of the quiet workhorses of hospitality innovation has been the Internet of Things (IoT). Broad and flexible IoT coverage has already enabled major changes in the traveler experience and the hospitality industry, through innovations such as luggage tracking to parking and trash management. Largely in part to communication networks that enable the travel industry to implement a variety of innovative solutions, cheaply.

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Every business by now is familiar with the term 'digital transformation', and for good reason. When done right, digital transformation has the potential to revolutionize the customer experience; drive data-based insights; encourage collaboration across departments; increase agility and innovation; update skillsets and knowledge; consolidate processes and operations; and create incredible returns on investment.

So why aren’t more people concerned about it?

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While it’s essential that employees consistently avoid taking risks that could lead to a data breach, even top-performing employees don’t necessarily have top-notch cybersecurity knowledge. Thus, organizations are in charge of bridging the cybersecurity skill gap to keep employees from damaging the company’s network by accidentally uploading of a malicious program or sharing confidential documents with the wrong people.

Though it’s easy for IT and leadership teams to put systems in place that defend their network from external threats, well-intentioned internal users can be a hackers easy way in. The only way for organizations to counter this is with education and training.

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One of the biggest threats as you browse the internet isn’t hackers trying to get into your computer (a common misconception) or the potential of accidentally installing malicious software. Your security suite should take care of both these issues.

No, the single biggest issue is your personal data and the information you leave all over the internet when you share your content, chat with other people and the login information we use to access our online data. What can we do to safeguard our personal data and keep it away from people seeking to exploit us? Here are our top tips.

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Nothing in life is certain except death, taxes, and an article appearing daily in the news either slating or praising millennials. Millennials, or Generation Y, are the group of people who were born between 1981 and 1996.  Opinions of millennials range from those claiming that they are everything wrong with our changing society, others that they are saving it. Millennials are arguably the most influential generation of consumers today, making smart, considered decisions all the time.

One such decision is their method of transport. Reports suggest that millennials are buying fewer cars than older generations, with 43 percent of them saying that having a car was a hassle. Cars used to be the ultimate status symbol, so why are so many millennials avoiding them? Is it sustainable living? The rise of Uber and Lyft? Are they holding on for connected cars? Or do they simply just not want to drive?

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During this year’s recent CES conference in Las Vegas, attendees got a preview of the evolution of high-speed internet. It's called LiFiMAX and offers an internet connection based on invisible light.

It gives a 100Mbps downlink data rate and 40Mpbs uplink rate, making it ideal for use in a professional setting.

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IT is moving into the future, growing beyond its traditional role to become a center of innovation -- so then why are conversations about IT performance stuck in the past?

Too often, the discussion starts with the hard numbers of quantitative performance, what I call "speeds and feeds": details like what kind of processor, memory size, disk I/O or throughput. The problem is that using these metrics to evaluate the performance of your IT -- whether solutions, service providers or the organization itself -- comes hopelessly short of determining the value that IT is bringing to its new task of leading digital transformation.

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Each year, the amount of investment organizations -- big and small -- are making to protect their most valuable assets with technological and physical safeguards continues to grow by staggering amounts. Yet, with just one click or touch, an unsuspecting employee can expose a company to cyber spying, ransomware or outright theft.

Private companies are aware of various risks posed to their businesses both from external threat actors (e.g., business/political rivals, organized cyber criminals) and from their own personnel (e.g., disgruntled employees). This year, 38 percent of mid-market and private leaders ranked cybersecurity as a top information technology (IT) investment priority according to Deloitte’s annual mid-market technology trends report. What are they investing in? New information security capabilities, monitoring and detection, and employee education initiatives.

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2018 is has come to a close. Many experts are making predictions for 2019, but I think it’s important to learn from the past.  Let’s take a look back at all of the major email industry events of 2018.

There were plenty of changes amongst mailbox providers that kept marketers and deliverability professionals busy. Providers like Gmail and Oath (AOL, Yahoo and Verizon mail) went through significant changes this year, including:

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Is artificial intelligence the future of customer service, or is it the jump-the-shark moment that slows our society’s reliance on technology and automation? It’s fair to say that 2018 didn’t make the answer any more evident. In 2019, most businesses will seek a balance between the added efficiency and responsiveness that AI customer service can provide and the human touch that customers still value.

There are two significant areas where businesses are finding success with AI in customer service: chatbots and data. Expect to see both areas grow in 2019 as companies look for ways to serve their customers more efficiently and intelligently.

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Quality assurance is changing. Internal teams too often don’t have the resources necessary to get releases to market on time, on budget, and without bugs. And offshoring comes with its own share of issues like irrelevant results and inefficient testing. In its current form -- with traditional lab and outsourced testing -- traditional QA is dying.

There are more than 45,000 unique mobile device profiles on the market today. And that’s just the mobile devices. Forget about desktop computers, connected devices, or any of the other places apps can live and be used on a day-to-day basis. Then add in all the different operating system and browser variations and it becomes clear internal teams need help to test on a massive breadth of devices.

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Although we’d regard ourselves as technically proficient, even we can get caught out online. Over the New Year period we were searching for a product from a reputable brand, seeking the best price available through Google search.

Browsing through the shopping results, we found an official store which sold this brand and was offering a discounted new year sale. Looked legit. But the discount was too high and it was tricky to find any definitive location information. The online store was either selling fake products or simply extracting funds with no intention of shipping. Most people trust sources such as Google Search, but unless individuals report fake or phishing websites, it’s easy to get caught out.

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When an existing user purchases a new activation code, they often have problems installing the 'latest' version of their security suite because they often overlook that as part of their subscription they will always have the latest version.

This is why the likes of Avast and AVG dropped year version numbers, making it more difficult to know when a major release has been made available. Earlier today Avast released the 19.1 editions of their security products and this is a significant update.

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The biggest mistake often made in building an IoT network for the first time is in underestimating the complexity of IoT network design, operation and management -- and believing that legacy network technologies and engagement models will support the requirements of large-scale IoT deployments.

Building an IoT network is not as easy as it sounds and the process of building your own tends to break down when confronted with massive scale. What may seem to be an easy task of deploying gateways and managing device provisioning and connectivity quickly becomes challenging with respect to scaled site and network operations. Some may also find challenges with sourcing and qualifying end devices for their applications, device configuration and management, implementing encryption and security services, and ultimately generating contextualized data for their use cases. Taking the following four steps to develop your IoT network buildout is essential.

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The blackhat hackers are evolving as quickly as technology is. To protect their sensitive information, companies can put documents in a public cloud. Why the public cloud? While it might seem that public cloud solutions are less reliable than traditional IT platforms, the reality is that they’re actually more secure. With the cloud, a company’s security team is able to monitor network audit logs more closely to detect any abnormalities. Furthermore, audit data can be easily centralized without having to navigate through inconvenient firewall interfaces and other closed proprietary systems. These components are essential for improving security procedures.

The public cloud also allows for more thorough security analyses after an audit. Cloud data analysis systems allow the audit data to be inspected in a more efficient, cost-effective way. These systems take in large quantities of information and are available whenever they’re needed. Real-time monitoring and automated alerts also allow for an immediate response in the event of a security breach. This can dramatically reduce the impact of security incidents and help pinpoint areas that need to be addressed. 

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