Meeting the challenges of running a modern service desk [Q&A]
In today's interconnected world, the IT service desk often serves as the invisible backbone of any successful organization, from troubleshooting minor glitches to resolving critical system outages.
But beneath this seemingly straightforward function lies a complex web of challenges that can significantly impact efficiency, user satisfaction, and ultimately, an organization's bottom line.
The practical approach to building a data mesh [Q&A]
As businesses continue to generate and rely on vast amounts of data, the traditional approach to managing that data is no longer sufficient.
Enter the concept of a data mesh -- a decentralized, domain-driven approach to data architecture that promises to transform how organizations handle and leverage their data. But the question remains: should a business create a data mesh? What value does it add, and what challenges does it help solve?
The top priorities and biggest worries for cyber leaders [Q&A]
The technology world is a fast moving one and keeping up with the latest trends can be difficult. Yet it's also essential if you're not to lose competitive edge or get caught out by new risks.
We spoke to Myke Lyons, CISO of data infrastructure company Cribl, to discuss what the priorities for cyber leaders should be and what things are likely to keep them awake at night.
The challenges and opportunities of generative AI [Q&A]
The promise of GenAI is undeniable, it offers transformative potential to streamline workflows, boost efficiencies, and deliver competitive advantage. Yet, for many organizations, the journey to implement AI is far from straightforward.
Obstacles typically fall into three categories: strategic, technological, and operational. We spoke with Dorian Selz, CEO and co-founder of Squirro, to explore these obstacles in more detail, as well as looking at some of the biggest misconceptions enterprises have when starting their GenAI journey.
Why MSPs are the key to a better enterprise cloud experience [Q&A]
In recent years more and more organizations have been turning to the cloud for their IT requirements.
But with public, private and hybrid options to choose from the cloud landscape is complex. It's no surprise then that enterprises are increasingly leveraging MSPs to manage their public cloud deployments for them.
Java at 30: What's next for the world's most enduring programming language? [Q&A]
As Java marks its 30th anniversary on May 23rd, it's a powerful reminder that few technologies have had the longevity -- or the impact -- of a language first launched in 1995.
Today, Java continues to underpin much of modern software development, from cloud-native systems to enterprise-scale applications.
To mark this milestone, we caught up with Dewan Ahmed, principal developer advocate at Harness. Dewan, whose work focuses on empowering DevOps and engineering teams to deliver reliable, efficient, and secure software. He has seen first-hand just how much Java has changed over the past decade.
How failure to identify AI risks can lead to unexpected legal liability [Q&A]
Use of generative AI is becoming more common, but this comes with a multitude of inherent risks, security and data privacy being the most immediate. Managing these risks may seem daunting, however, there is a path to navigate through them, but first you have to identify what they are.
We talked to Robert W. Taylor, Of Counsel with Carstens, Allen & Gourley, LLP to discuss how a failure to identify all the relevant risks can leave businesses open to to unexpected legal liabilities.
Why threat hunting is more vital than ever [Q&A]
The threat landscape is rapidly changing and businesses can no longer simply wait for an attack to be caught by traditional tools or decide how to respond after it occurs.
Mike Mitchell, VP of threat intelligence at Intel 471, has experienced the evolution of threat hunting first-hand as he's been in the industry for decades. We spoke to him to learn more.
Why subsea cables are essential to business resilience [Q&A]
While businesses focus on cloud services and digital transformation, they often don't realize that their operations depend on the massive cable networks laid underwater.
Recent incidents have highlighted how critical these subsea cables are for business continuity, so do businesses need to rethink their approach to infrastructure as a result? We spoke to Sharat Sinha, director and CEO of Airtel Business to find out.
How network APIs are transforming telcos [Q&A]
As network Application Programming Interfaces (APIs) unlock more advanced capabilities like Quality on Demand, Device Location, Number Verification, and SIM Swap, they will also support cutting-edge solutions like private 5G networks using network slicing, which grants enterprises greater autonomy and control over their wireless networks.
We spoke to Doug Makishima, advisor to the Mobile Ecosystem Forum, to discuss the impact of network APIs as well as how mobile network operators (MNOs) are moving from being 'data pipes' to adopting Network-as-a-Service (NaaS) models and what this means for the industry
Why using AI as a replacement for junior developer talent is a mistake [Q&A]
By 2026 it's estimated the IT skills shortage will affect nine out of 10 organizations, an issue that will only be exacerbated by the growing 'silver tsunami' of seasoned professionals retiring from the industry.
This shortage presents a challenge to almost every organization, especially as IT professionals are being asked to usher their company into the digital age and incorporate new technology into existing workflows.
The impact of AI in the legal sector [Q&A]
AI is changing many industries. In the legal sector it's altering how businesses operate, automating routine tasks and boosting productivity for lawyers.
We spoke to Alon Shwartz, COO and co-founder of Trellis AI, to find out more about AI’s transformative effect on the legal world.
How cognitive load measurement can increase trainee performance [Q&A]
Proper training is vital to success in pretty much any job. That's even more true in complex and stressful environments.
How much the brain can cope with at any time, or 'cognitive load' is an important part of the process. We spoke to Nial Campion, co-founder of virtual reality training specialist VRAI, who believes that managing cognitive load is critical for developing the skills and resilience necessary for effective performance in high-stress environments.
Combating misinformation with AI document management [Q&A]
Many organizations rush to implement AI chatbots without addressing their document management issues first, but when these systems deliver incorrect information it can create significant risks.
But while AI is part of the problem it can also be part of the solution. We spoke to Stéphan Donzé, CEO of AODocs, to find out more.
The challenges of using AI in software development [Q&A]
Artificial intelligence has found its way into many areas, not least software development. But using this technology isn't without problems around security, code quality and more.
We talked to Vibor Cipan, senior manager -- developer relations, community and success at AI coding agent Zencoder to find out more about the challenges of AI development and how to address them.
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