Articles about IBM

IBM has announced that it's reached an agreement to acquire The Now Factory, a Dublin-based provider of analytics software that helps communications service providers (CSPs) deliver better customer experiences and drive new revenue opportunities.

Using The Now Factory’s software, CSPs can gain real-time insights into their customers by analyzing massive quantities of network and business data. With this type of insight they can provide an enhanced quality of service by better managing negative experiences and network outages.

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IBM has been at the forefront of social business software for a while and today the firm launches its new SmartCloud, a set of cloud-based social business tools aimed at empowering global workforces.

It's aimed at enabling executives such as human resource managers to create communities for new employees to speed up induction time, for example, or sales executives to conduct impromptu video chats with colleagues and share information. By combining social tools and mobile devices in the cloud it aims to help people work more effectively, collaboratively and securely from any location.

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There are several new data points this week in the ongoing cratering of IBM as an IT vendor. The state of Pennsylvania cancelled an unemployment compensation system contract that was 42 months behind and $60 million over budget. Big Blue has been banned from the Australian state of Queensland after botching a $6.9 million SAP project that will now reportedly cost the people of Queensland $A1.2 billion to fix. That’s some botch.

Credit Suisse analyst Kulbinder Garcha says IBM has a cash flow problem and downgraded the stock. At IBM’s Systems & Technology Group, management announced to employees a one week mandatory furlough at the end of August or beginning of September. And finally, I’m told that there is now a filter on the IBM corporate e-mail system that flags any messages that contain the word Cringely. I’m flattered.

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A month ago I began hearing about impending layoffs at IBM, but what could I say beyond "layoffs are coming?" This time my first clues came not from American IBMers but from those working for Big Blue abroad. Big layoffs were coming, they feared, following an earnings shortfall that caused panic in Armonk with the prospect that IBM might after all miss its long-stated earnings target for 2015. Well the layoffs began hitting a couple weeks ago just before I went into an involuntary technical shutdown trying to move this rag from one host to another. So I, who like to be the first to break these stories, have to in this case write the second day lede: what does it all mean?

It means the IBM that many of us knew in the past is gone and the IBM of today has management that is, frankly, insane.

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Twenty-first in a series. The final chapter to the first edition, circa 1991, of Robert X. Cringely's Accidental Empires concludes with some predictions prophetic and others, well...

Remember Pogo? Pogo was Doonesbury in a swamp, the first political cartoon good enough to make it off the editorial page and into the high-rent district next to the horoscope. Pogo was a ‘possum who looked as if he was dressed for a Harvard class reunion and who acted as the moral conscience for the first generation of Americans who knew how to read but had decided not to.

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Twentieth in a series. "Market research firms tend to serve the same function for the PC industry that a lamppost does for a drunk", writes Robert X. Cringely in this installment of 1991 classic Accidental Empires. Context is universal forecast that OS/2 would overtake MS-DOS. Analysts were wrong then, much as they are today making predictions about smartphones, tablets and PCs. The insightful chapter also explains vaporware and product leak tactics IBM pioneered, Microsoft refined and Apple later adopted.

In Prudhoe Bay, in the oilfields of Alaska’s North Slope, the sun goes down sometime in late November and doesn’t appear again until January, and even then the days are so short that you can celebrate sunrise, high noon, and sunset all with the same cup of coffee. The whole day looks like that sliver of white at the base of your thumbnail.

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Fifteenth in a series. The next chapter in Robert X.Cringely's 1991 classic, Accidental Empires, looks at the real rise of Microsoft. IBM established the standard hardware, which Compaq successfully "cloned", and for which developers created software. Cringely explains how standards evolve, using vinyl records as metaphor.

It was in the clay room, a closet filled with plastic bags of gray muck at the back of Mr. Ziska’s art room, where I made my move. For the first time ever, I found myself standing alone with Nancy Wilkins, the love of my life, the girl of my dreams. She was a vision in her green and black plaid skirt and white blouse, with little flecks of clay dusted across her glasses. Her blonde hair was in a ponytail, her teeth were in braces, and I was sure -- well, pretty sure -- that she was wearing a bra.

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Thirteenth in a series. If you ever wondered about the real story behind the IBM PC, this chapter of Robert X. Cringely's 1991 classic is the one for you.

I live in California in a house that I can’t really afford in a neighborhood filled with blue-haired widows and with two-earner couples who have already made the jump from BMW to Acura and in their hearts are flirting with voting Republican.

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IBM has come up with a new way to present its social content, and engage with customers. IBM Voices is a real-time data service that showcases live social feeds from across the company.

It aggregates blogs, tweets, videos and photos, and presents them on a single page, along with a search box, a word cloud showing trending topics, and the ability to connect with the company via LinkedIn, Twitter, Facebook and IBM Communities.

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IBM’s Social Sentiment Index is a tool designed to aggregate and gauge public opinion from a range of social media. It crunches its way through blogs, online forums, Facebook, Twitter and other social media postings, discovers what people are talking about, and then uses the results to predict the next big trends. That is, trends with actual staying power.

And the next big thing in clothing, furnishings and accessories? Steampunk apparently.

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CMOs and CIOs frequently deal with outdated, legacy intranets that lack the interaction and functionality characteristic of Web 2.0 platforms. It’s no wonder that the intranet has frequently been pronounced dead by industry experts and reporters alike.

But according to IBM, the intranet isn’t dead, only evolving into what the firm calls Intranet 2.0, a new platform that combines social capabilities, data collection and a dynamic infrastructure to help business leaders create a smarter, more effective workforce. I discussed this transition with Larry Bowden, IBM’s Vice President of Portals and Web Experience.

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Lenovo on Tuesday announced the ThinkPad X1 Carbon Touch, the Windows 8-optimized version of the X1 Carbon Ultrabook it debuted in August for the 20th anniversary of the ThinkPad.

The ThinkPad X1 Carbon Touch has a 14-inch touch display, weighs 3.4 pounds, and has a thickness of 20.8mm. Like the non-touch version, it includes a Lync-optimized 720p face-tracking camera, fingerprint scanner, an eight-hour battery, and optional 3G mobile broadband.

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I heard from dozens of readers yesterday morning about a message IBM sent to its current employees concerning their 401K plan -- changing it from a contribution in every paycheck to a single contribution at the end of the year. Of course if you are laid off that means no annual contribution, less retirement savings, but a real bonus to the company. This, in itself, isn’t worth a column. It’s just Scrooge IBM being more Scrooge-like in search of that 2015 earnings target. What is worth a column is putting this news in the context of IBM having failed its recent internal security audit, which should concern IBM customers.

What, they didn’t tell you?

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I struck a chord with my recent column on H-1B visa abuse, so soon follow up with an enormous post that tries to explain the underlying issues. But before then here’s something I came across that doesn’t quite fit that theme but was too interesting to let pass unnoticed -- how companies like IBM intimidate employees and discourage them from speaking up.

A few years ago there was a class action lawsuit against IBM. Thirty-two thousand server administrators were being forced to work overtime without extra pay. IBM lost the suit and paid a $65 million settlement. That’s just over $2,000 per affected employee before the lawyers took their share. Then IBM gave all those workers a 15 percent pay cut with the justification they’d get it back in overtime pay. Next IBM restricted the workers to 40 hour weeks so there would be no overtime.

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I’ve been away. We had a death in the family (my brother-in-law) which turned me into a single parent for a few days -- a paralyzing experience for an old man with three small boys and two large dogs. You never know how much your spouse does until it all falls for awhile on your shoulders. I am both humbled and a bit more wrinkled for the experience.

While I was being a domestic god a reader passed to me this blog post by John Miano, a former software developer, founder of The Programmers Guild, now turned lawyer who works on immigrant worker issues as a fellow at the Center for Immigration Studies (CIS) a supposedly nonpartisan think tank in Washington, DC. I don’t know Miano and frankly I hadn’t known about the CIS, but he writes boldly about H-1B visa abuses and I found that very interesting.

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