Articles about MSPs

MSPs struggle with complexity and tool sprawl

Newly released research from cybersecurity platform Cynet shows managed service providers (MSPs) are facing growing operational strain as they race to meet demand for cybersecurity services.

While cybersecurity services are driving growth and deepening client relationships, most MSPs are hitting operational roadblocks, held back by fragmented tools, limited automation and lean security teams.

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MSPs put aside dedicated funds for ransomware payments

According to a new report 45 percent of MSPs admit to having a dedicated pool of money set aside for ransomware payments. This is despite increasing pressure from insurers and global governments to avoid paying ransoms to stop fueling criminal enterprises and encourage proactive resilience.

The findings, from cyber risk specialist CyberSmart, also show that 36 percent opt to protect themselves with cyber insurance instead. Worryingly though, 11 percent of MSPs say they have no dedicated budget for ransomware payments or cyber insurance, in many cases leaving them without a contingency plan.

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MSPs turn to AI to drive innovation and growth

A new survey from Lansweeper of almost 200 managed service providers across North America and Europe shows 90 percent recognize AI as vital to their growth strategy, with 63.6 percent rating it as 'very important.'

Despite its priority status though only 41.5 percent of respondents report AI integration levels above 25 percent, indicating that many MSPs are still in the early stages of adoption.

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Why are virtual CISOs becoming so popular? Because organizations need them [Q&A]

It's becoming common in the cybersecurity industry to encounter two situations that are equally untenable.

On the one hand, the job of a typical chief information security officer (CISO) has become overburdened with the high stress of constantly evolving risks, talent shortages, budget constraints, board disconnects and more, leading to burnout. On the other, many organizations, particularly small to midmarket ones, don't have the resources to afford a full-time security executive, despite facing the same cybersecurity and compliance challenges as everyone else.

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MSP market turns to providing security solutions

New research suggests that managed service providers (MSPs), which have historically expected to manage IT infrastructure for their customers, are increasingly expected to protect this infrastructure too.

The study from CyberSmart of 250 senior leaders at UK-based MSPs, finds that 65 percent of MSP customers now expect their provider to manage either their cybersecurity infrastructure or both their cybersecurity and IT infrastructure.

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How SMBs are tailoring their cybersecurity programs [Q&A]

SMB laptop

The uncertain economic climate has led to many smaller businesses cutting their budgets over the last year. But where cybersecurity spend is concerned this can be a risky move.

We spoke to Geoff Bibby, senior vice president at OpenText Cybersecurity to discuss how SMBs and managed security providers (MSPs) can adapt their security plans while still remaining protected.

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Zyxel Networks launches WBE660S Wi-Fi 7 BE22000 Triple-Radio NebulaFlex Pro Access Point

Zyxel Networks has expanded its portfolio with the launch of the WBE660S Wi-Fi 7 BE22000 Triple-Radio NebulaFlex Pro Access Point, marking its entry into the Wi-Fi 7 market. This new product is specifically designed to cater to the needs of managed service providers (MSPs) and small- to medium-sized businesses (SMBs).

The WBE660S is an enterprise-grade access point that features a triple radio BE22000 architecture. It utilizes a broader 320MHz channel, which enables it to deliver speeds that are significantly faster -- up to five times -- compared to the Wi-Fi 6/6E solutions. This high-speed connectivity is particularly beneficial for applications that demand high bandwidth, such as video streaming, broadcasting, online gaming, and VR/AR, ensuring users experience seamless and latency-free connectivity.

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