HTC One (M8): From quality comes Android greatness [Review]

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Smartphones are very personal -- one device cannot fit all. Some people love the phablet craze, declaring enormous devices such as the Samsung Galaxy Note 3 as the best. However, others will say it is too big. Even more will decry the fact that it runs Android and not their favorite mobile OS of choice, iOS or Windows Phone.

So, in reality, if a reviewer says something is the best, or perfect, it is the best or perfect for them. For you, maybe it would be a poor choice. But, if you do prefer Android, the nice thing is, those devices come in many shapes and sizes, so you can make your own choice. With all of that said, for me, the HTC One (M8) is the best Android phone available and it is damn-near perfect, save for a few minor gripes.

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Specs

  • Screen -- 5-inch Full HD Super LCD3 Corning Gorilla Glass 3
  • Dimensions -- 5.76 inch (H) x 2.78 inch (W) x .37 inch (D)
  • Weight -- 5.64 oz
  • Network (Verizon Model) -- LTE Band 13/4 (700/1700 MHz), CDMA/1xEVDO Rev. A (800/1900 MHz), Global Network: EDGE/GSM (850/900/1800/1900), HSPA/UMTS (850/900/1900/2100)
  • Operating System -- Android 4.4 KitKat and Sense 6
  • Storage -- 32GB on board, Supports up to 128GB microSD CarD
  • RAM -- 2GB
  • Processor -- 2.3 GHz Qualcomm Snapdragon 801 GHz Quad Core
  • Battery -- 2,600 mAh

Impressions

First things first, I am one of those people who think the Galaxy Note 3 is just too big. Truth be told, I find a 4.7-inch screen to be the sweet spot. The Moto X is a perfect example. The One (M8) exceeds this quite a bit, but still fits perfectly in my hand. The bigger size is not only because of the larger screen, but also the large top and bottom bezels, which make it is very tall.

The large top and bottom bezels are worth it though, as they house the best smartphone speakers that I have ever encountered. When holding the device in landscape, you get an impressive stereo sound experience. Both music and movies are exceptional and even something as simple as watching YouTube is greatly enhanced on the One (M8).

While the sound is wonderful, the screen is equally impressive at 1080p. With a mind-blowing 441 pixels-per-inch, both pictures and video pop and feel almost life-like. You will need a magnifying glass just to see a pixel -- it is that good. It is so good, that I must laugh at the people who at one point said 1080p is a waste on a small screen. The ocular nirvana created by the One (M8) is second to none and puts Apple's lauded Retina to shame. You can even wake the device by tapping on or swiping the screen.

Much has been made about the One (M8)'s 4 megapixel camera. Many people equate such a low amount of megapixels to equate to poor quality. Of course, this is not at all true. Without going too much into detail, there is more to quality photographs, such as sensor size, lens quality and more. I am happy to say that the One (M8) captures amazing photos.

The dual-rear cameras allow some amazing focus effects to be enabled, which really creates a fun experience. Rather than just use cheesy filters and generic effects, having double the optics provides the ability to truly enhance the photos in post, with impressive focusing and faux bokeh effects. Also included is a dual flash, for great photos in low lighting.

Video recording is also wonderful, but only 1080p. Now, I know what you are thinking, only 1080p? For the most part, you are correct, 1080p is good enough. But, for a phone that pushes to be better than "good enough", I would have liked to see 4K recording as an option. But, that is not possible due to the sensor resolution (it would need to be larger than 8.3 MP, at least). While 4K TVs are still rare in most homes, it would have been good for future-proofing. Even YouTube supports 4K, so it would have been neat. Deal breaker? No, not in the slightest. Again, the 1080p video that it captures is beautiful and would be perfect for your family memories.

Button placement is very good and I like the feel of the volume rocker. The power button is on top and flush, which makes it hard to accidentally press. The headphone jack and MicroUSB ports are found on the bottom. The device also has a SIM card slot and a microSD slot.While I am a huge proponent of streaming music services, the ability to add a 64GB card full of music and movies still appeals to me for long trips or long periods in areas with bad coverage.

One of the big selling points of the One (M8) is the build quality. The chassis is all aluminum and I must confess that upon removing the phone from the box, it was so impressive, that I had to smile. I sat there for a moment with a big grin, just rubbing my fingers along the cold metal body. Now, I am not averse to plastic; quite the contrary. But, it is very apparent that the designers cared about the product. Engineering and thought went into crafting the art. Yes, it is art.

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With so much thought going into the device, it is a shame that such a crucial feature is excluded. Which feature you ask? Qi charging. Wireless charging is such a wonderful convenience, that it is an absolute shame that it is not found here. Devices such as the Verizon LG G2, Nokia Lumia Icon and Nexus 7 all support the standard. If you aren't familiar, it allows you to charge your device by simply setting it down on a compatible charging plate.

Let me explain why this feature is so important to me. I absolutely hate the microUSB charging standard as you must fumble with the cable, and fiddle with plugging it in correctly. Over time, the port can get damaged and full of dust and lint. This is particularly troubling on the One (M8), as the bottom is aluminum and I fear it will get scratched over time.

With all of that said, it likely cannot be done due to the aluminum chassis. So, it is a trade-off. Quite frankly, if I had to choose between the aluminum chassis and Qi wireless charging, I am choosing the chassis.

Speaking of the battery, while the 2,600 mAh is not class-leading, it is still passable. Other phones such as the Droid Maxx and LG G2 offer better battery life, but the One (M8) holds its own. I can easily get through an entire day with heavy use. Of course, marathon sessions of Netflix streaming will kill it quicker. What is really impressive though, is how fast it charges. The Snapdragon 801 offers Quick Charge 2.0, which promises 75-percent faster charging, but the compatible charger is not yet here.

Wireless connectivity is pretty epic, as the phone supports many cellular bands. This makes it great for a world traveller. Homebodies can get excited too though, as the phone supports 802.11 a/b/g/n/ac on both 2.4GHz and 5GHz -- yes, dual-band and AC! When connected to my Apple Airport Extreme, speeds were absolutely blazing.

Of course, as great as the build quality is, you will likely be stuffing the phone into a protective case anyway. So, does it even matter? I say yes; quality is quality. I recall reading about the infamous Steve Jobs and how he wanted the inside of a computer chassis to be attractive, even though most consumers would never even see it. For Jobs, It was important to the overall quality for things to be perfect. I recall that to say, even if people you encounter don't know the beauty of the One (M8) while in a case, the engineers that designed it do and most importantly you do.

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Dot View Case

Speaking of cases, there is a rather interesting one available for the One (M8), called the Dot View Case. At first glance, it is rather ordinary. The back is plastic and the phone snaps into it. Attached on the side is a cover for the screen. Now, this cover is full of little dots which is rather out of the ordinary. When the cover is closed against the screen, it activates a special on-screen display, which shines through the holes. It shows the time, the weather, the temperature and if you missed a call. It even displays the volume levels as you adjust them. You can even interact through it using touch.

The case has a very nostalgic, old-school feel as it brings back memories of the Lite-Brite children's toy and is fun at first. However, for me, the gimmick wore off rather quickly and I started to dislike the case. It functioned great, but the negatives became an annoyance. For one, the dots are little craters that fill up with dirt and sweat. After a while, the thing can get a bit grimy -- it may be a huge germ magnet.

Also, the screen cover has a lot of bounce in it, so when folded around the back and laying on a table, the device does not lay flat, but instead at a slight angle. While using it in this position, the phone bounces, as if on a spring, which becomes tedious. I highly recommend trying the case before you buy it. You may be able to put up with my perceived issues.

Sense 6.0

There has been much debate about stock Android and how tweaked interfaces such as Sense, TouchWiz and Blur are horrible. I disagree with that sentiment quite a bit actually. While stock Android is nice, some of the manufacturer tweaks really enhance the experience. Sense is particularly good as it is not intrusive at all.

The most notable feature is called BlinkFeed. This is a social media aggregation service. In other words, it pulls in data from Facebook, Twitter and google Plus and shows it in a single feed. It works very well and is easily accessed by swiping right on the homescreen.

Also great is the "Recent Apps" feature. HTC has nailed it so well, that I hope Google copies it for the stock experience. Rather than scroll through a listing of apps, Sense maximizes the screen real estate and shows them as cards on the same page. You can then swipe them up to close.

I very much like the way Sense handles folders too. If I want to add multiple apps to the folder, I can just click the plus sign and select all the apps to add. On stock Android, you must drag and drop one at a time -- tedious!

HTC Advantage

I am a huge proponent of having quality customer service. Wisely, HTC has turned customer service into a feature with its Advantage program. The company touts the following features:

  • Cracked screen? HTC has you covered with a free one-time screen replacement within the first 6 months of ownership.
  • Want the latest Android update? We are committed to keeping you current.
  • Need more storage? Get 25GB to 50GB free additional Google Drive depending on the device you purchase.

These are huge wins for anyone that purchases an M8. Cracked screens are a plague on the smartphone community and there is a good chance that M8 owners won't use a case, so they can show off the beauty. And so, a free screen replacement is totally awesome on HTC's part. A commitment to updates mean that you won't be stranded on 4.4.2 forever.

The Google Drive upgrade works as advertised. When logging into the Drive Android app, I was welcomed to an additional 50GB --score!

Hacking

While BetaNews would never suggest performing any hackery on the device, it is a fact of life that many Android users like to tinker. Well, those enthusiasts will not be disappointed, as the M8 has been blown wide open. You see, by default, HTC ships the devices with a security check called "S-On", which enables hardware write protection. From a security standpoint, its a good feature, but for hacking enthusiasts, it is a roadblock. Thankfully, the Android community has managed to disable it. On top of that, the bootloader has been unlocked, root has been achieved and custom recoveries have been released.

What all of this means is, custom ROMs are soon to flood Android forums everywhere. In fact, I flashed a brand-new custom ROM today, called "Skyfall". This ROM does cool stuff, such as remove the Verizon bloatware and boot animation. If tinkering is your thing, this is where it's at!

Conclusion

New ground has not been broken with the HTC M8. There is nothing revolutionary; only evolutionary. There is no fingerprint reader, silly stylus, heart-rate monitor or waterproofing. However, there are no gimmicks either. HTC has delivered a close-to-pure Android experience with some clever Sense tweaks here and there. Overall it is just a great, well-designed phone. If you are an Android fan, with a penchant for quality hardware, this is the phone to buy. Hell, let's not forget that it is very hack-friendly too. Even without Qi wireless charging or 4K video recording, the HTC One M8 is the best Android phone available. Highly recommended.

32 Responses to HTC One (M8): From quality comes Android greatness [Review]

  1. Patrician_1 says:

    User replaceable battery? If not, no sale.

    • Larry Whorley says:

      You can only get replaceable batteries in cheap plastic phones. See Samsung, if you like that sort of thing.

    • replaceable battery really isn't necessary. 1.) many consumers replace smartphones every 2 years and 2.) USB battery packs are a much better option for travelers

      • Patrician_1 says:

        I don't, and no, it is not a better idea for me. I am not one of the sheep who allows the current public opinion to sway me.

        What happens in a year, when approximately half of the battery's storage capacity is gone, and I don't want to have another piece of gear hanging off a phone that is already too big? Do you enjoy paying for a battery replacement which must be sent away? I don't usually ruin my phones [I have the last 4 of them sitting in their original boxes, so should I, or one of my family have a currently used phone lost, ruined, or stolen, I can call in the serial number and have the phone working in 15 minutes or less.], so having a replaceable battery makes much greater sense. One to show, one to go, and when those two are in need of replacement, I pay only for the batteries I need, not the capabilities of someone taking the phone apart, which can introduce all other manner of problems.

      • extremely_well says:

        I used to care a lot for user-replaceable batteries, but I no longer consider it a "must have" for my phones. Carrying two extra batteries or carrying two Astro Mini's is about the same for me. Likewise it's not the end of the world for me to order from eBay some "technician" battery-replacement kit for $40 when the built-in battery eventually dies.

      • Adrian Aghaie says:

        My god captain, you're stuck in the mid 2000's.
        There are cell phone repair shops everywhere that will change the battery for you. Some stores you bought the phone from will change the battery, or they give you a loaner IF they send it away.
        You don't call a serial number anymore, you just call your service providers special number and it activates automatically.
        Modern batteries also last longer than they used too. I still have a blackberry(go figure) from years ago that still holds a decent charge, my BB from 2 years ago holds a charge all day and into the next day with heavy use!

      • Patrician_1 says:

        With Verizon, you do have to call in the ESN, unlike GSM phones where you simply swap a SIM card. If you are trying to change phones, you can't call the service provider, as it tells you the phone is unrecognized [no record of ESN in the system].

        As I said, which you seem to have skipped over, I don't like having to pay for what I should be able to do myself. Battery change should be as simple as 1] remove batter cover, 2] remove battery, 3] place new battery in phone, 4] replace cover.

        Also, I don't consider one and a half days as decent usage. I am used to times in multiples of days. [Yes, and because I know that many smart phones do not have that kind of life, it just another reason to have a spare in the jacket pocket, the glove compartment, or the desk, to be able to quickly swap out the old for the freshly charged one.]

        I am not stuck anywhere. I simply demand to regression of usefulness from one generation to the next. [Example - when cars doubled their gas mileage over the last 20 years, did most manufacturers halve the fuel tank capacity? Answer: Only some did, and those that did would be EXACTLY the ones I would NEVER consider owning.] Phones have been made smaller over time. I look at that as a way to pack more battery in, and keep the phone a reasonable size. Increased usefulness over the same, or increased, time.

      • Adrian Aghaie says:

        I disagree with you on one point...A day and a half of HEAVY use, maybe you missed that. Just thought I would add it in for you.
        A heavy day is a bunch of texts, having emails and phone calls, on facebook and twitter and listening to music. Not once did I have to buy a new battery. Not once did I have to change my battery in the middle of the day..Why? I have a charger in my car, one at home. I'm juiced all day long, no worries, no having to fumble around a battery and turn off my phone and wait for it to boot. Plus, charging a battery is better than letting it die and replacing it..Maybe why your batteries don't last you more than two years.

  2. Bob Grant says:

    Looks good, but I'm still waiting to see what Lenovo releases when they start releasing in the US.

  3. Whayne says:

    Camera is crap and dual camera is a sad joke. It's also too large and heavy for a mere 5" screen and wastes over 1cm for it's stupid logo. Lot's to like about it but no thanks. And no I won't be buying a Samesung S5 or Sony Z2 either.

    • Noremacam says:

      That is a philosophical difference in what you want out of a camera, as it is better in more environments than nearly any other. The vast majority of people don't crop their photos and at 4mp the pictures I take on my HTC One M7 are amazing. Just because it doesn't meet your needs does not mean that it is not an excellently crafted phone.

      • Milind says:

        I don't think that anyone doubts that the phone is not excellently crafted. HTC is spot on about Mega Pixels being a stupid way to consider the quality of a camera. But I think HTC's focus on just Ultra Pixel without at least an increase to a 6-8MP on their phones is a big mistake. HTC is erring on the other side of the board. You of course have a much better understanding of the camera than I do. But I borrowed my friend's HTC One M7 and compared some photos with my LG G2. And clearly the HTC came up short in some of the photos. They did better in the low light scenario but were not as detailed in some other scenarios.

      • extremely_well says:

        I agree. I often crop-out ~30% of the image in my "best of best" pics -- I prefer doing that with a wider angle than physically zooming in and start calculating the best angle/position, meanwhile losing the whole shot/moment.

        I'm waiting for the DxOMark professionals to be the final judges on camera quality on the HTC One M8. While higher megapixel don't automatically translate into better image quality, I somehow find it hard to believe that the 20MP camera in the Xperia Z2, from the same company that made the high-rated iPhone camera, will produce worse images than the 4-MP camera on the M8, no matter how good these pixels are... But I could be surprised.

    • Marcus says:

      And you're buying what and why Whayne???

      • Whayne says:

        Maybe LG G3 or OnePlus from the Cyanogen group or even Oppo Find 7. 5.5" screen yet no bigger than current G2. Although LG might be off the table if they lock down their bootloader. Samesung has already made the S5 a no go for me with Knox. Maybe when the Sony Z3 is announced in less than 6 months they might do something about the wasted real estate and make it smaller and lighter. At this stage I'm in no rush.

    • What makes you think negatively about the camera?

    • async2013 says:

      Apologist. Must be exploding inside with rage!

  4. extremely_well says:

    I'm getting the Sony Xperia Z2 instead myself even though both have their pros and cons...

    Sony Xperia Z2 has 5.2" phosphor screen vs 5.0" non-phosphor on HTC One M8
    Sony Xperia Z2 has 3GB RAM vs 2GB on HTC One M8
    Sony Xperia Z2 is 13% thinner (8.2mm vs 9.4mm) than HTC One M8
    Sony Xperia Z2 is sweet-waterproof in 5ft for 30mins (plus dustproof for the beach/outdoors) vs no protection on HTC One M8
    ^ Not sure how long the phone survives in sea water.
    Sony Xperia Z2 has 3200 mAh battery vs 2600mAh HTC One M8 (yet no overall weight difference!)
    Sony Xperia Z2 can do video in 4K Ultra HD (3840 x 2160) vs max 1080p on HTC One M8
    Sony Xperia Z2 has 20.7 MP camera vs double Ultrapixel 4 MP lens with dual LEDs on HTC One M8
    ^ Not sure but I'm thinking the Sony will produce better pics in daylight and almost-as-good pics in low light conditions. Awaiting both camera scores on DxOMark (dpreview.com). M8 has beautiful super quick background fuzzying effects due to depth censor.
    Sony Xperia Z2 has FM radio with Radio Data System, HTC One M8 doesn't have radio
    Sony Xperia Z2 may include digital noise-cancelling earphones (MDR-NC13EM) vs basic earphones on HTC One M8
    Sony Xperia Z2 has wireless charging via $200 accessory, unknown wireless charging on HTC One M8

    HTC One M8 has Corning Gorilla Glass 3 vs unknown glass protection on Sony Xperia Z2
    HTC One M8 has 5 MP wide-angle front camera vs 2.2 MP on Sony Xperia Z2
    HTC One M8 has an infrared port vs none on Sony Xperia Z2

    Both support Bluetooth 4.0 & Bluetooth Low Energy
    Both have a microSD card slot
    Both have strong power saving modes (lasting 24+ hours on 10 percent of charge)
    Both have stereo speakers on front with about same loudness and sound quality
    Both probably don't have Humidity, Temperature, Gesture and Heart rate sensors (Galaxy S5)
    Both don't have a user-removable battery (Galaxy S5)
    Both don't have a fingerprint reader (Galaxy S5)

    Sony Xperia Z2 may not be released in US (or maybe Verizon only) but is released in Canada (Bell), so getting warranty could be an issue.

  5. KingofPing says:

    Getting one.

    As for custom ROMs ARHD, InsertCoin and others are already out (with far more users/feedback/experience). They;ve been around a while and have quite a following - ARHD in particular.

    Not sure of the dot screen and couldn't care much less about the camera as long as it doesn't make everything purple.

  6. Raj Patel says:

    Those bezels are disgusting....and the camera is dissapointing. "Ocular nirvana?...second-to-none?"...what are you talking about....the Galaxy S 5 screen literally is the best screen on the smart-phone market right now. It's saturation, vibrance, and ability to do well in all light situations is actually so much more pleasing to the eye than any other smartphone screen out there.

  7. Rafael Luik says:

    IMO the front-facing speakers are worth it alone over any phone, and no I wouldn't put a case on it.

    • extremely_well says:

      The Sony Xperia Z2 reportedly has the same quality front-facing mega-speakers...

      • Rafael Luik says:

        Hey! I didn't know the Z2 has front-facing speakers. This is awesome, for me Sony and HTC are the manufactures with the most attractive phones (hardware and software are well designed, sleek and free of bloat).

        But I can't see them in any pictures though, and they're referred to as "Stereo speakers, front-facing S-Force Front Surround". I can only see three holes at the very bottom of it. I hope to learn more from reviews now that it has been launched.

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  12. TonToe says:

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