59% of adults experience stress in the workplace -- could business technology provide a means to help reduce this figure?
The combination of technology and mental health can often have negative connotations. There is plenty of media attention surrounding the negative impact the former can have on the latter. In fact, there is research identifying that social media and too much screen time can increase the risk of depression and anxiety, which can lead to hampered sleep and increased stress levels. A recipe for disaster?
Looking at the other side of the coin, technology can also work to improve mental health and stress levels. In recent years, technology has brought about hugely beneficial health apps like Headspace, Calm and Stop, Breathe & Think. This has provided people with a way to help manage their own mental health conditions on a daily basis, such as anxiety and depression. Businesses can also employ different technologies to help address workplace stress. Together, let’s take a deeper look at that below…
The workplace: the biggest cause of stress for UK adults
59 percent of UK adults experience workplace stress, making it the most common cause of stress in the UK. What’s more, over one in five experience moderate-to-high levels of stress at work several times a week. The biggest work-related contributor to stress is long working hours, which impacts 21 percent of people. Happiness in a job is essential to employee productivity; 39 percent work harder if they’re happy in their current job or workplace.
Beyond the standard meditation apps, technology can still be used effectively to manage stress in the workplace. For Stress Awareness Month, we look at the ways in which workers can manage their stress, workloads and working hours using technology that might not immediately be associated with stress relief.
Artificial intelligence (AI) can help boost business productivity
Productivity is the holy grail businesses across the world are trying to achieve, and a lot of them are turning to technology to help. Innovations like artificial intelligence (AI) are driving efficiencies by eliminating manual, repetitive and time-consuming tasks like data re-entry.
Employees with jobs that require a lot of manual data input could save hours by using technology that now comes as standard in many of the latest versions of the software solutions they use daily, like their financial systems or CRM solution.
While this functionality is built into a lot of these programs now, it’s the latest versions, meaning businesses operating on older legacy systems won’t reap these benefits. Plus, old clunky software that is difficult to use can make an employee’s job even more difficult. Additionally, Randstad found that one of the top factors in employee satisfaction is having the latest digital and technology tools.
Improve engagement with remote workers: employ intranet solutions
The businesses most likely to report issues with employee engagement are those with frontline or remote workers; 21 percent of businesses cite low engagement amongst frontline staff as a barrier, while 78 percent believe connecting with those employees is the key to success (Harvard Business Review).
Many studies evidence the advantage of offering remote working to your employees, with improved satisfaction, increased productivity and a better work-life balance just a few of the benefits, it can be easy for those workers to feel out of the loop with the office and company culture; 21 percent report feeling lonely and struggle with communication.
A lot of businesses are engaging and communicating effectively with these workers by using intranet solutions. By keeping up-to-date with key business updates and more informal topics, remote workers feel like they’re truly a part of your organizations culture. You can use this space to share social media feeds, event details or even take the opportunity to publish focus pieces on those remote workers to introduce them to the rest of your workforce.
Reduce the pressure employees place on themselves: utilize time management technologies
Thanks to our always-on culture and high workloads, we’re working longer hours than ever before. Employees often feel obligated to either work longer hours or to be contactable and working outside of hours, with 50 percent of people checking their emails outside of work (Dissent). Working more hours than standard can affect health, as the Australian National University found anything over 39 hours a week could be detrimental to health.
To gain control over workloads and reduce the pressure they put upon themselves, employees can use time management technologies. Ultimately, management must play a role in helping employees to reduce extensive working hours, but workers can proactively take steps to support themselves.
Time management tools are available to individuals for free, or as part of wider business solutions. From personal to-do lists to more comprehensive team or business-wide solutions where tasks can be assigned with a deadline and space for updates, the sky is the limit.
Managing workplace stress: striking a balance between technology and support from managers
There isn’t a magic catch-all solution that exists to solve workplace stress. In addition to using technology to manage stress, employees must be supported by their managers and businesses. But, amidst all of the headlines that identify technology as a killer of productivity and mental health, it’s reassuring that it can also be used to vastly improve them, too.
Natasha Bougourd is Lead Applications Writer at TSG, specializing in IT support, Office 365, GDPR and business intelligence. TSG is an IT support company that has expertise across a wide range of technologies, from Office 365 to Sage and Pegasus ERP solutions to IT support, infrastructure and cyber-security solutions. Holding 8 Microsoft Gold competencies, TSG places focus on a highly-skilled and qualified workforce with over 1000 recognised accreditations between its team of experts, including MSCE Certifications, Prince2 and ITIL qualifications. Read more from TSG, on their blog: here.