Articles about Self Service Repair

Apple is now letting iPad users fix their own devices with official parts and tools, expanding its Self Service Repair program to include the iPad Air (M2 and newer), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16). Starting tomorrow, do-it-yourselfers can access the same components and instructions used at Apple Stores and authorized repair shops, including batteries, displays, cameras, and charging ports.

The move comes as right to repair legislation gains traction worldwide. Apple seems to be trying to stay ahead of government pressure while maintaining strict control over how its products are repaired. Still, giving consumers and independent shops broader access to genuine Apple parts marks a shift for a company long criticized for its tightly locked repair system.

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Apple's Self Service Repair program was welcomed when it first launched a little over year ago, but right from the start even its fans acknowledged there was room for improvement. Having listened to customer feedback, Apple has responded accordingly, announcing an expansion of the program so that it covers a wider range of devices, and the elimination of a System Configuration process annoyance.

The changes means that in addition to the M2-powered 13-inch MacBook Air and MacBook Pro, the program is also now available for the iPhone 14 lineup. Apple also points out that self-repairers will no longer be obliged to contact the Self Service Repair support team to run the final step of a repair.

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Earlier in the year, Apple launched its self repair program, giving iPhone users the option of fixing their own phones. As well as providing instruction manuals and selling the parts, tool rental is also part of the program.

Now Apple has announced that it is expanding the Self Service Repair to include MacBook Air and MacBook Pro notebooks -- provided they are fitted with the M1 family of chips, that is. The company says that the program will expand to include additional Mac models soon, and that the iPhone self-repair service will expand out of the US to Europe and beyond.

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If your iPhone needs repair, you should probably bring it to the Apple Store to get it fixed, right? Well, maybe. I recently brought my iPhone 8 Plus to that store for a battery replacement, and the Apple "genius" accidentally broke my phone entirely! Yeah, they did the right thing and replaced it with a working iPhone 8 Plus, but still, it was a massive hassle to restore everything.

Of course, if I was able to replace the battery myself, I probably would have done that instead. I am no expert though, and I would probably not be happy with the results. Plus, Apple has historically frowned upon consumers doing repairs on their own.

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